Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Raul F.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A game changing way of work

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello was the first widely popular using the Kanban model to organize tasks and projects with this philosophy. So it seems to keep a competitive advantage over the many similar alternatives now on the market. Being the number one in the field, it is easier to collaborate, as most people already know this tool. It is easy to find tutorials, and it really gets the work done.

What is your favorite aspect of this product?

It helps to organize work. Both for solo projects, as for collaborative projects. It is not hard to implement, and it is flexible enough to allow each one to work on its own rhythm at the time that tracks and secures that work gets done. So it is based on blocks, where it is possible to write a description of what needs to be done and the steps, and enclose documents and collaborate with comments on this block or task. Then it is possible to move it through the different stages on completion or review until aproval.

What do you dislike most about this product?

I use other alternative products such as Ora.pm or Meistertaks. Even when the alternatives do not have a so good mobile app, I like that the pricing has everything included without need of add ons, plus the design of the alternatives can be even nicer than Trello.

What recommendations would you give to someone considering this product?

It has a nice free version to start with. And there are very good tutorials on the internet that show how to use it. Concretely, I like the youtube tutorial by Shane Melaugh about how they have used it to growth his business. The Kanban model I find it to be very good. At the same time, it is also good to look at the alternatives before deciding.

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Romi K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Bit complex to use but worth for task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's very clear and clutter-free, task management and customization are the best then rivals.

What is your favorite aspect of this product?

Its task assignment and task management features are the best.

What do you dislike most about this product?

It is a bit complex to understand initially. UI needs some work.

What recommendations would you give to someone considering this product?

for big organizations. don't think just go with it and you won't regret it.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Project management is quite straightforward.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's a simple tool for organizing jobs or projects that aren't too complicated. The display of daily duties and the corresponding status is quite clear. Trello is very useful for creating simple KANBAN boards. The biggest advantage of Trello is that it is straightforward. Unlike JIRA, for example, Trello is extremely intuitive and easy to use, even for staff who aren't particularly tech-savvy. The clarity is excellent, tags and assignments to persons are simple to implement, and team management facilitates administration. I really appreciate the Zapier API link, which allows me to synchronize tasks with Trello via Gmail.

What is your favorite aspect of this product?

We can rapidly and easily view structured "projects" in the department with Trello, rather just tasks or to-dos. This works well with efficiently creating one-dimensional Kanban boards, for example, to represent marketing or IT tasks for "everyone" in the organization. Trello boards can also be utilized to provide information to internal stakeholders, such as daily meetings to discuss task progress in our divisions. Trello's best feature is how simple it is to set up and use. There are currently three employees working with it in our company: everyone may give projects to others, set deadlines, create checklists.

What do you dislike most about this product?

It's more of a tool for clearly displaying less complex jobs, in my perspective. The possibilities for front-end visualization are purposely limited and oriented toward simple structured tasks or projects. Trello is now part of the Atlassian Group, which includes Jira and Confluence for more complex problems. I'd like to see the program include more project management choices and a calendar function. A link to a mail interface, for example, would make sense so that this communication could be entered into the program as well.

What recommendations would you give to someone considering this product?

We can quickly assign tasks, appointments, and areas within the team. They can then be moved to a "In Progress" or "Ready" pilot, accordingly. As a result, each MA functions within the same timeframe and on the same level. In addition, a number of organizations can be formed. Trello is also a wonderful tool for keeping track of personal tasks. Trello is generally utilized in teams for smaller projects when keeping track of everything is simple and there is a consistent interface. Trello is also suited for Kanban-organized projects that have a daily standup. It has always been a problem solver for us when it comes to project organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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