Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for task management but cumbersome

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It focuses heavily in task management, and doesn't do much else.

What is your favorite aspect of this product?

How much you can specify each task. Assign tasks, give deadlines, categorize them, share your table, etc.

What do you dislike most about this product?

It really just does one thing. And other products do task management but not as good as Trello. BUT other products do more than just task management. It was just another software to throw in the mix and seemed cumbersome.

What recommendations would you give to someone considering this product?

Use it if you have a TON of to-dos across a range of departments with many collaborators. For small businesses that don't have as much of this, it was just another software to learn and keep track of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Competent Portfolio Management Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is user-friendly. It gives convenient way for listing the tasks and projects. It has ability to add links and attachments. Teams based on small-sized mostly use this software.

What is your favorite aspect of this product?

It is easy to move a task from one list to another in Trello. It can be accessed on multiple platforms which makes it easier for the teams to access and list their work. It allows users to edit and manage their tasks which is a great feature.

What do you dislike most about this product?

Trello does not allow to manage and edit the task offline. The price is high as compared to other software. The search features is not accurate in searching. Interface should be more professional.

What recommendations would you give to someone considering this product?

It can improve the features. For a larger project, it gets more complicated because you cannot track time of your work. Trello should enhance the scale to larger teams and enterprises as well.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Clarisse O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Good software.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In project management, we can share the Trello dashboard with the rest of the team to see the different statuses of the tasks, who is working on them, if they are completed, or if they are missing.

What is your favorite aspect of this product?

Trello is a platform that I like because it allows me to organize ideas and turn them into tasks so that I can manage my projects professionally. Its simple interface makes everything look nice and clean, and it provides me with the productivity boost I need to complete my tasks.

What do you dislike most about this product?

The free version is very basic in terms of features.

What recommendations would you give to someone considering this product?

As you create your dashboards, I recommend that you start with the basics and work your way up to more advanced features. It enables me to create a more efficient management of my workgroup's activities.

Pros

  • Enables Productivity
  • Trustworthy
  • Inspires Innovation
  • Caring

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