Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

703 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Viviane L.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

We use the free version in our service and it is great. Trello ffers great features for the fremium version. Compared to Jira it is much easier to deal ith in a marketing context.

What is your favorite aspect of this product?

Highly recommend, we can also connect to a calendar to have a visual Attributing tasks to each member of the team is easy, overall it is very intuitive and easy to use

What do you dislike most about this product?

Cannot really filter per person to see number of tasks made Cannot get an automated an email each time a task is created ith the name of the creator in it For reporting, fremium version has nothing while it would help. Paid version must certainly include that.

What recommendations would you give to someone considering this product?

Go ahead and take the chance ! Trello is super powerful to change organizations that are ready to go agile and flexible among members. Organize it with tasks not started / tasks to perform this week / tasks already started (before 50%) / tasks almost finished / tasks that are over, and you ar eready to go !

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Jacob W.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Its just a really easy to use product which makes project management much simpler

What is your favorite aspect of this product?

I think its just very simple to use and manager task management - its not that it has so many features but rather the ease of the interface and how to keep track of products

What do you dislike most about this product?

I honestly dont have anything negative to say

What recommendations would you give to someone considering this product?

I dont know pricing - i would guess its expensive like other project management tools so try to use as few seats as possible

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Rolf V.

Role: Sales Marketing
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Simple and effective system

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

For smaller teams Trello is a platform that must be a candidate for task and project management as the interface and functionality is easy to understand.

What is your favorite aspect of this product?

The canban board is essential for Trello and is what we're using to deal with the everyday task within the team - and we're only using the free edition which indeed has the essential functionality for each of us.

What do you dislike most about this product?

The standard plan does not include some of the views we could use in the team which is why we haven't upgraded to a paid plan yet.

What recommendations would you give to someone considering this product?

Definitely a system every team/organization need to consider when looking for a task management. Do however take a good look at the plan and compare with other systems to cover all your needs.

Pros

Reliable
Continually Improving Product
Transparent
Helps Innovate

Cons

Commodity Features

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Viviane L.

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

Pros

Jacob W.

Great product

Likeliness to Recommend

Pros

Rolf V.

Simple and effective system

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support