Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

703 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Su-Wei Y.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Trello -The Navigation Master

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is easy to use for the user as the features provided in the platform are quite flexible in nature and user friendly. The user interface and navigation is really a treat to use which gives you the feeling of ownership due to its design as it feels you are driving the platform.

What is your favorite aspect of this product?

Due to its easy to use approach and user friendly nature it becomes an obvious choice for the users because it gives them the sense of ownership while using the platform. The navigation and user interface is extremely good which gives you the best experience in the true sense of the word.

What do you dislike most about this product?

There should be medium ranged price packages for the medium or small scale organizations. The widgets and shortcuts are not helping the cause so this problem should be addressed as it creates external interactions.

What recommendations would you give to someone considering this product?

There should be discounts in the price packages and also the platform must have to introduce packages for the medium and small scale organizations for market leadership and competition. The issue of external interactions in relation to widgets and shortcuts should be addressed.

Pros

Effective Service
Saves Time
Performance Enhancing
Trustworthy

Andrea C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Great tool for workflow management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The full integration with other Atlassian products, the continuous update with new functionalities

What is your favorite aspect of this product?

The ability to manage all your tasks in cards, and understand clearly the status of each task

What do you dislike most about this product?

It's not easy manage subtasks for each card. Mobile app need to be improved, especially on the notification part

What recommendations would you give to someone considering this product?

Trello is an excellent choice if you need to manage several projects at the same time. Useful also for small team to keep all the work organized

Pros

Continually Improving Product
Helps Innovate
Performance Enhancing
Enables Productivity

Gonçalo R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use for task mapping

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Trello is easy to use and very easy to implement

What is your favorite aspect of this product?

Visibility of all tasks and their status in one screen

What do you dislike most about this product?

Not very user friendly when it comes to understanding every feature

What recommendations would you give to someone considering this product?

It's easy to implement in teams, but first, you should teach your team Trello's features

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Commodity Features
Less Effective Service

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Su-Wei Y.

Trello -The Navigation Master

Likeliness to Recommend

Pros

Andrea C.

Great tool for workflow management

Likeliness to Recommend

Pros

Gonçalo R.

Easy to use for task mapping

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support