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Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

James B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent, easy to use project management platform

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Easy to use and very affordable.

What is your favorite aspect of this product?

The tool is highly customisable and can be adapted for use by various people - including non-experts to give essential oversights for projects.

What do you dislike most about this product?

Nothing - its very easy to use. Generally it could improve the reporting but it's certainly not a deal breaker.

What recommendations would you give to someone considering this product?

Do it - there are few project management / task management tools in the market that offer the breadth and depth of Trello.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

AMIR A.

  • Role: Finance
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic Organizing project information

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The service is free. Except for some function

What is your favorite aspect of this product?

User-friendly interface Flexibility and customization for you and your team. There are many options for creating boards and cards smartphone app - you can work on the road, anywhere

What do you dislike most about this product?

In the usual free version, documents over 10MB are not attached.

What recommendations would you give to someone considering this product?

We recommend using a service that will coordinate teamwork, keep track of what stage tasks and projects are at - in short, keep up with the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Craig G.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Really happy with Trello

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The robust feature set

What is your favorite aspect of this product?

The drag and drop ability

What do you dislike most about this product?

That collaboration is sometimes difficult and multiple people cannot be added to tasks

What recommendations would you give to someone considering this product?

Get stuck in, it's great

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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