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Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Genesis V.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike other products, we ourselves can say that Trello is quite an effective tool, because it allows you to choose the template you want to work with, in addition to the fact that combining with Google Services and Calendars, Slack, Zoom is Incredible, it really becomes easy concretize ideas and projects in the group.

What is your favorite aspect of this product?

What I admire most about this tool is that it is quite easy to use and intuitive. Through the boards, you can record your daily tasks as well as interesting data. You can add the boards you need and share them with all team members to keep them up to date.

What do you dislike most about this product?

Since we have used this tool ourselves, we have not found any glitches in the product because it is really useful for hosting working sets.

What recommendations would you give to someone considering this product?

We have the opportunity to recommend this tool to all those who want to use it, because it will tell you a lot in managing your work. It takes some learning, but it's worth using once you get the hang of it as it makes it easy to manage tasks with your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to keep organized and track projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello board is more customizable when it comes to how everything looks which is a plus because it is easier on the eyes and more fun.

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to create a note. Takes a few seconds and then your entire group can view it. Easy and efficient!

What do you dislike most about this product?

What I dislike is that it feels behind compared to different products like Jira. Maybe some further innovation will make it a better competitor.

What recommendations would you give to someone considering this product?

I would recommend testing the product for a short amount of time first to see if it fits all your needs. Our company has used Trello for a long time but are making the slow switch over to different products that better serve us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ciara D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Terrific and Greatest Project management program

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is the most sophisticated and robust project management tool and it is smartly tailored for basic and intricate project management and task organization. Other similar software frequently lacks the unique customization features that our organization wants but Trello gives us complete freedom on customization and scalability.

What is your favorite aspect of this product?

Trello displays what is being worked on, who is focusing on it, where it is in the workflow, and how long it takes. Trello can be used by the entire organization, from accountants to engineers. As a Project and team manager now I can better assess how our organization and teams are progressing and keep everyone on the same page.

What do you dislike most about this product?

The major problem with Trello is its dependency on data, we can't access Trello if there is no internet access. Data access may not appear to be a problem, but this sometimes becomes problematic in the situation where we need instant data access.

What recommendations would you give to someone considering this product?

Trello, the best and much more powerful project management software, can be used by a wide range of enterprises in many industries because it is not overly complex, not overly expensive, and not too basic. I can heartily recommend it because it has not put me in a perilous scenario like others.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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