Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Syed Muhammad Z.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

If Trello is compared to similar products I believe there are a lot of features that are amazing in Trello like: You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards) You can easily share boards with another person You can easily assign tasks (Cards) to persons

What is your favorite aspect of this product?

Easy color categorization of the "Cards" (which can represent anything from projects to tasks)

What do you dislike most about this product?

Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out

What recommendations would you give to someone considering this product?

Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

Kelly P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Ideal for use in project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In my position as a sales operations manager, I rely on it to keep track of tasks, ideas, and reminders. My collaborators and I share a Trello board so that everyone can see the status of each project and know what I'm working on at any given time.

What is your favorite aspect of this product?

Tasks, reminders, basic projects, and even meeting agendas may all benefit from being organized on Trello. Depending on the sort of visualization you require to get insight into the status of the project, it may also be efficiently employed for project management. Due to its support for checklists, Trello is ideally suited for managing straightforward tasks.

What do you dislike most about this product?

While it is simple to rearrange elements, the overall layout is fixed; tasks are organized into columns, which can be confusing when dealing with complicated tasks.

What recommendations would you give to someone considering this product?

Good for basic project collaboration work with users that are at least a little bit familiar with technology. Managing processes and projects is a breeze. Not as helpful when the project at hand calls for frequent reporting based on a predetermined framework. If you're less worried about security, the free version's abundance of features makes it a viable option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Olivia M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic and amazing tool for project management.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is an amazing and powerful application that enables you to manage your daily activities with ease. I like how simple and easy it is to install and set up. I like the ability to create new tasks and quickly assign them to team members. Also, it's a great application for time tracking.

What is your favorite aspect of this product?

I use Trello everyday and i like how it makes it easier for me to manage my working schedules. It allows our team members to collaborate on work assignments and monitor the progress of their projects. Trello has a great customer support team, very responsive and helpful always.

What do you dislike most about this product?

Trello has been helpful and nothing negative comes to my mind about it.

What recommendations would you give to someone considering this product?

To everyone out there, i recommend Trello for tasks and projects management.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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