Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

703 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Syed Muhammad Z.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

If Trello is compared to similar products I believe there are a lot of features that are amazing in Trello like: You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards) You can easily share boards with another person You can easily assign tasks (Cards) to persons

What is your favorite aspect of this product?

Easy color categorization of the "Cards" (which can represent anything from projects to tasks)

What do you dislike most about this product?

Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out

What recommendations would you give to someone considering this product?

Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.

Pros

Effective Service
Caring
Saves Time
Helps Innovate

Kelly P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Ideal for use in project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In my position as a sales operations manager, I rely on it to keep track of tasks, ideas, and reminders. My collaborators and I share a Trello board so that everyone can see the status of each project and know what I'm working on at any given time.

What is your favorite aspect of this product?

Tasks, reminders, basic projects, and even meeting agendas may all benefit from being organized on Trello. Depending on the sort of visualization you require to get insight into the status of the project, it may also be efficiently employed for project management. Due to its support for checklists, Trello is ideally suited for managing straightforward tasks.

What do you dislike most about this product?

While it is simple to rearrange elements, the overall layout is fixed; tasks are organized into columns, which can be confusing when dealing with complicated tasks.

What recommendations would you give to someone considering this product?

Good for basic project collaboration work with users that are at least a little bit familiar with technology. Managing processes and projects is a breeze. Not as helpful when the project at hand calls for frequent reporting based on a predetermined framework. If you're less worried about security, the free version's abundance of features makes it a viable option.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Olivia M.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Fantastic and amazing tool for project management.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is an amazing and powerful application that enables you to manage your daily activities with ease. I like how simple and easy it is to install and set up. I like the ability to create new tasks and quickly assign them to team members. Also, it's a great application for time tracking.

What is your favorite aspect of this product?

I use Trello everyday and i like how it makes it easier for me to manage my working schedules. It allows our team members to collaborate on work assignments and monitor the progress of their projects. Trello has a great customer support team, very responsive and helpful always.

What do you dislike most about this product?

Trello has been helpful and nothing negative comes to my mind about it.

What recommendations would you give to someone considering this product?

To everyone out there, i recommend Trello for tasks and projects management.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Syed Muhammad Z.

"Fantastic product!"

Likeliness to Recommend

Pros

Kelly P.

Ideal for use in project management

Likeliness to Recommend

Pros

Olivia M.

Fantastic and amazing tool for project management.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support