Test IO Customer Reviews 2025

Test IO

Composite Score

8.2 /10

CX Score

8.4 /10

10 Reviews Write a Review

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What is Test IO?

Test IO delivers a full range of web, mobile and IoT testing through a flexible service model. With services available on-demand, we partner with you to navigate tight delivery constraints and complex requirements to drive sustained business value—at speed and scale.

Company Details

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Test IO Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Test IO?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Process Simulation

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Device and OS Versions Coverage

Browser Testing

Functional Testing

Automated Testing

Performance Testing

Virtual Mobile Devices

Artifact Management

Cloud Device Farm (Physical and Simulator)

Vendor Capability Ratings

Average 84

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Test IO Reviews

Kyle l.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Shortcut to Flawless Applications

Likeliness to Recommend

8 /10

What differentiates Test IO from other similar products?

giving access to real-world testers who provide valuable feedback on usability and functionality. It’s a step up from automated tests for ensuring the user experience matches real-world expectations

What is your favorite aspect of this product?

Test IO provided usability reports from testers in different regions within 24 hours, helping us address critical issues before release.

What do you dislike most about this product?

While it’s great for standalone testing, connecting it to our Jenkins setup required extra scripting to automate workflows.

What recommendations would you give to someone considering this product?

If you want thorough, user-centric testing for your applications, Test IO is a solid bet

Pros

Reliable
Enables Productivity
Caring
Client Friendly Policies

Satyanshu S.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Test IO from other similar products?

Test IO stands out due to its highly flexible crowdtesting model, which leverages a global network of professional testers with diverse device and platform access. The platform emphasizes fast feedback cycles, enabling teams to quickly identify and resolve issues. Additionally, Test IO integrates seamlessly with development workflows, offering robust reporting and collaboration tools that improve communication between testers and developers.

What is your favorite aspect of this product?

My favorite aspect of Test IO is its ability to provide fast, real-world testing feedback from a diverse group of professional testers. This ensures that issues are identified early, with coverage across different devices and environments, making it easier to deliver high-quality, bug-free products.

What do you dislike most about this product?

One area for improvement in Test IO is the platform's learning curve, especially for new users who may find the interface and workflow initially overwhelming. While the testing process is generally efficient, it can sometimes feel a bit rigid in terms of customization options for reporting and test management. Additionally, some users may experience delays in response time from the testing pool, depending on the time zone and availability of testers, which can occasionally impact project timelines.

What recommendations would you give to someone considering this product?

I recommend starting with a clear understanding of your testing needs and project timelines, as Test IO works best for teams needing fast, diverse feedback. Be prepared for an initial learning curve with the platform's features, but once familiar, it offers great flexibility and high-quality results.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Vatsal M.

Role: Operations
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Great Experience, Easy to operate, Catchy UI

Likeliness to Recommend

7 /10

What differentiates Test IO from other similar products?

Optimal user interface, functionalities

What is your favorite aspect of this product?

Personalised solutions

What do you dislike most about this product?

It lags sometimes.

What recommendations would you give to someone considering this product?

Easy to use, great productivity

Pros

Client Friendly Policies
Continually Improving Product
Reliable
Performance Enhancing

Test IO

What is Test IO?

Company Details

Need Assistance?

Test IO Ratings

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Test IO?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Test IO Reviews

Kyle l.

Shortcut to Flawless Applications

Likeliness to Recommend

Pros

Satyanshu S.

Fantastic product!

Likeliness to Recommend

Pros

Vatsal M.

Great Experience, Easy to operate, Catchy UI

Likeliness to Recommend

Pros

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Feature Ratings

Process Simulation

Test Run Workflow Manager

Dashboards, Analytics and Reporting

Device and OS Versions Coverage

Browser Testing

Functional Testing

Automated Testing

Performance Testing

Virtual Mobile Devices

Artifact Management

Cloud Device Farm (Physical and Simulator)

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Vendor Support