What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Enables Productivity
- Fair
- Acts with Integrity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Attended and Unattended Remote Access
Discovery
Role-Based Access Controls
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Reviews
Eivas M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2024
Great software for colleague support
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Well I didn't use anything else apart from TeamViewer, however I believe it stands out on it's reliability and brand,
What is your favorite aspect of this product?
I believe the interface, it's very easy to navigate, any person with no training could use it.
What do you dislike most about this product?
I don't believe there's something, there wasn't a single time when this product let me down
What recommendations would you give to someone considering this product?
Well it's a fantastic tool to support your colleague on specific things, especially if you're working remotely like myself.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Geise A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Naman ..
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
It was good and fast.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Its speed and efficiency.
What is your favorite aspect of this product?
Easy connections with lesser chances of disconnections.
What do you dislike most about this product?
Too many options which it offers actually confuses people.
What recommendations would you give to someone considering this product?
This is fast and stable than others. One must consider it first then go for any other option if they don't like it with all the features they offer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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