Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social

Sprout Social Enterprise

8.6 /10
Category
Sprout Social Enterprise
8.6 /10

What is Sprout Social Enterprise?

People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.

Company Details


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Awards & Recognition

Sprout Social Enterprise won the following awards in the Social Media Monitoring category

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Sprout Social Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sprout Social Enterprise.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sprout Social Enterprise?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

90

Publishing

89

Visual Analytics

87

Dashboards and Reporting

84

Collaboration

83

Sentiment Analysis

81

Audience Segmentation

81

Influencer Identification

80

Competitor Tracking

80

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Ease of Customization

89

Business Value Created

89

Quality of Features

87

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

84

Usability and Intuitiveness

83

Vendor Support

82

Ease of IT Administration

81

Availability and Quality of Training

80

Sprout Social Enterprise Reviews

Luis A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Sprout Social an ally to grow digitally

Likeliness to Recommend

9 /10

What differentiates Sprout Social Enterprise from other similar products?

Our experience was gratifying thanks to Sprout Social we were able to find a great solution to deal with all the movements that social networks require. It brings us significant value with true backups on the statistics of each social network. By managing Sprout Social we save time in scheduling actions such as posting at the right times, plus its interface gives us an easy use of all the tools to boost our recognition digitally.

What is your favorite aspect of this product?

No matter how big or small the brand is, this great tool has the ability to help you grow and have better organization. It constantly analyzes and monitors social networks in search of potential customers in a personalized way for each user. As its name suggests, it is a constant support for people who do not have advanced knowledge and want to manage their online image from their devices. This application has a 30-day version so you can check the reach that can be had.

What do you dislike most about this product?

The application contains several permissions to increase the flow and traffic of potential customers to your account, but does not let you connect with other newer platforms or consolidate as major enhancers such as YouTube, Twitter and Tiktok, this may affect people who have certain profiles such as singers and actors who stay afloat thanks to viral actions.

What recommendations would you give to someone considering this product?

Undoubtedly Sprout Social is an effective tool to get to the social surface, although it should improve in some very basic aspects such as compatibility with other applications. To be able to give specific data on direct competitions and compare account data. To be able to have online assistance, as well as to be able to carry out paid campaigns through external platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ankita G.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Control of social networks in a professional way

Likeliness to Recommend

9 /10

What differentiates Sprout Social Enterprise from other similar products?

It has up to five profiles in social networks that can be managed as well as its monitoring system to locations and user profiles, which helps to maintain more direct contact with users, which even helps to plan campaigns or know in which direction The processes within the organization must be addressed, it is simple and there are several plans depending on the income

What is your favorite aspect of this product?

What most catches my attention and I like is that its versions for iOS AND ANDROID are quite efficient as if they were done from the desktop, which guarantees that it is not necessary to be in front of the computer for the functions to appear, it is also ideal for teams that work remotely, facilitating collaboration and communication during each creative process and user recruitment

What do you dislike most about this product?

The plans are somewhat expensive, but it is a good tool

What recommendations would you give to someone considering this product?

My recommendation is that you request a demo before acquiring the service, it is quite fast and also will allow you to know which monthly plan suits your professional requirements, there are for all requirements and at prices according to your functions

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Rashmi T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2021

Detailed reports but not so good integrations

Likeliness to Recommend

8 /10

What differentiates Sprout Social Enterprise from other similar products?

Their support people are really helpful and the service is quick, also, the platform is very intuitive in itself.

What is your favorite aspect of this product?

The analysis and report, how it is very sorted for monitoring and management.

What do you dislike most about this product?

Only the fact that it is expensive, so we have to justify the company its capabilities and also the fact that we cannot integrate it to other social platforms

What recommendations would you give to someone considering this product?

It's an amazing tool to make the life of social media marketers simple. specially analysis, tracking and listening

Pros

  • Helps Innovate
  • Inspires Innovation
  • Continually Improving Product
  • Reliable

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