What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates. Sprout Social is a powerful solution for social media management. This all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Publishing
Visual Analytics
Dashboards and Reporting
Collaboration
Sentiment Analysis
Audience Segmentation
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Sprout Social Enterprise Reviews
Luis A.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Sprout Social an ally to grow digitally
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Our experience was gratifying thanks to Sprout Social we were able to find a great solution to deal with all the movements that social networks require. It brings us significant value with true backups on the statistics of each social network. By managing Sprout Social we save time in scheduling actions such as posting at the right times, plus its interface gives us an easy use of all the tools to boost our recognition digitally.
What is your favorite aspect of this product?
No matter how big or small the brand is, this great tool has the ability to help you grow and have better organization. It constantly analyzes and monitors social networks in search of potential customers in a personalized way for each user. As its name suggests, it is a constant support for people who do not have advanced knowledge and want to manage their online image from their devices. This application has a 30-day version so you can check the reach that can be had.
What do you dislike most about this product?
The application contains several permissions to increase the flow and traffic of potential customers to your account, but does not let you connect with other newer platforms or consolidate as major enhancers such as YouTube, Twitter and Tiktok, this may affect people who have certain profiles such as singers and actors who stay afloat thanks to viral actions.
What recommendations would you give to someone considering this product?
Undoubtedly Sprout Social is an effective tool to get to the social surface, although it should improve in some very basic aspects such as compatibility with other applications. To be able to give specific data on direct competitions and compare account data. To be able to have online assistance, as well as to be able to carry out paid campaigns through external platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Control of social networks in a professional way
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
It has up to five profiles in social networks that can be managed as well as its monitoring system to locations and user profiles, which helps to maintain more direct contact with users, which even helps to plan campaigns or know in which direction The processes within the organization must be addressed, it is simple and there are several plans depending on the income
What is your favorite aspect of this product?
What most catches my attention and I like is that its versions for iOS AND ANDROID are quite efficient as if they were done from the desktop, which guarantees that it is not necessary to be in front of the computer for the functions to appear, it is also ideal for teams that work remotely, facilitating collaboration and communication during each creative process and user recruitment
What do you dislike most about this product?
The plans are somewhat expensive, but it is a good tool
What recommendations would you give to someone considering this product?
My recommendation is that you request a demo before acquiring the service, it is quite fast and also will allow you to know which monthly plan suits your professional requirements, there are for all requirements and at prices according to your functions
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Rashmi T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2021
Detailed reports but not so good integrations
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Their support people are really helpful and the service is quick, also, the platform is very intuitive in itself.
What is your favorite aspect of this product?
The analysis and report, how it is very sorted for monitoring and management.
What do you dislike most about this product?
Only the fact that it is expensive, so we have to justify the company its capabilities and also the fact that we cannot integrate it to other social platforms
What recommendations would you give to someone considering this product?
It's an amazing tool to make the life of social media marketers simple. specially analysis, tracking and listening
Pros
- Helps Innovate
- Inspires Innovation
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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