What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Add Attachments
Task Prioritization
Add Notes
Due Dates
Notifications
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Mercy I.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Best Task Management Tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet not only makes task management easy but also makes task collaboration seamless. The tool is also multipurpose in that there are other important features such Project Management capabilities and Portfolio Management features.
What is your favorite aspect of this product?
Setting up Smartsheet was easy and the tool presents many features that are helpful and easy to use. The tool makes project collaboration easy. With Smartsheet it is easy to create, track and complete tasks. Customization is also easy
What do you dislike most about this product?
I really have no complains considering the tool has been very helpful.
What recommendations would you give to someone considering this product?
Smartsheet is a great solution if you are looking for an all round project and task management tool. I recommend the tool having had a good experience.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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