What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Task Management category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 85

Task Assignment

86

Task Status

85

Task Categorization

85

Task Prioritization

85

List Tasks

85

Task Reporting

85

Add Notes

85

Add Attachments

84

Due Dates

84

Shared Task List

84

Automated Workflow

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

84

Availability and Quality of Training

84

Business Value Created

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

80

Smartsheet Reviews

Robert D.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

My only Project Portfolio Management software

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet is highly customizable, has a robust backend integration capability and also is pocket friendly.

What is your favorite aspect of this product?

It is easy to automate workflow, determine productivity and also view due dates on projects.

What do you dislike most about this product?

Lack of offline mode sometimes affects me when I am not in organization premises.

What recommendations would you give to someone considering this product?

I would encourage them to purchase Smartsheet so as they can improve business procedures by automating workforce.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

liz c.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Very powerful

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Its functionality is the widest compared to other similar products.

What is your favorite aspect of this product?

I like how it has large data storage capability. Also I like how it normally helps me to track all my projects and deliver them on time. It's cost friendly compared to other similar platforms.

What do you dislike most about this product?

I really do enjoy working with smartsheet,I have no dislike towards it.

What recommendations would you give to someone considering this product?

It's the best for maintaining Small medium size projects,you should give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucas J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

" Versatile, Intrusive Project Management Tool "

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

Project & Tasks Budgeting. Preparing invoices. Ease of deployment. Availability and affordability. Monitor progress of ongoing tasks. Scheduling tasks.

What is your favorite aspect of this product?

Gives priority to most important projects and tasks. Manage all projects on the go and correct time tracking.

What do you dislike most about this product?

Nothing completely, it has all required modules under one room thus it provides single source of projects’ information.

What recommendations would you give to someone considering this product?

I would advise them to implement this Online Project Management tool and experience.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

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