Siteimprove Customer Reviews 2024

Siteimprove

Composite Score

7.8 /10

CX Score

8.3 /10

11 Reviews Write a Review

Claim Software

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details

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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 83

Audience Segmentation

Audience Demographics

Paid Search Integration

Conversion Analysis

Data Visualization

Customer Journey Modelling

Search Engine Optimization

Social Media Analytics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Average 84

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Ease of Data Integration

Also Featured in...

Search Engine Optimization

Score 8.3

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Siteimprove Reviews

Roshni R.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Siteimprove is an all-in-one SEO powerhouse.

Likeliness to Recommend

8 /10

What differentiates Siteimprove from other similar products?

Siteimprove is an all-in-one SEO tool. One of the most notable differences is that it monitors our website speed from multiple visitors' perspectives. As a result of its properties, we can determine how quickly people view our web pages. The tool generates detailed reports based on the speed and location of visitors' networks. We are compared to other software in the industry, but Siteimprove shows how this software makes us more engaged with our clients.

What is your favorite aspect of this product?

Intuitive to use, Siteimprove's user interface (UX) and reporting feature make it simple to streamline processes. To identify violations and issues, its ease of use is outstanding. It provides step-by-step instructions for resolving the issues. If you're looking for an overview of a website, the Siteimprove's Dashboard is a great place to start. So we can optimize our landing pages.

What do you dislike most about this product?

Siteimprove has a friendly interface and a simple onboarding process. However, Siteimprove lacks a pricing guide and is often slow. And even broken links and long wait times between site crawls and scoring are occasionally encountered. For some, it's a steep learning curve.

What recommendations would you give to someone considering this product?

Siteimprove is a must-have tool for anyone who needs or is involved in IT-related work. What's to stop you? If you have a website with many users who have a specific need, I highly recommend Siteimprove. This tool is easy to use, has excellent support, and provides invaluable insights into accessibility and other issues.

Pros

Saves Time
Client's Interest First
Friendly Negotiation
Helps Innovate

Maulik G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Great SEO and great features and service!

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Bynder and contentstack is similar tool like siteimprove but Website management feature is available in siteimprove while it is not available in bynder. version control and video support is not available in siteimprove while both features are available on bynder and contentstack. image binding, Customizable Templates, Audio File Management, and Document Classification is not available on siteimprove where it is available on other two tool. Also Siteimprove is not available on mobile and pc platform while other two is available.

What is your favorite aspect of this product?

The report generated by the siteimprove is very accurate and very clear. siteimprove will give you the exact amount of line brack or any other grammar or misspellings. siteimprove's analytics is excellent which monitor the behaviour of the customer who visits the website and from that it will give you the suggestions what you can change or improve in your web site. It will also provide the heat map and click map which are great features! The user interface is also quite simple and easy to understand.

What do you dislike most about this product?

the admin management features need to include other than that I don't find anything which I dislike.

What recommendations would you give to someone considering this product?

the siteimprove is one of the great tools out there in the market for SEO and analytics first try its free trial version and then if you find it interesting then go for it. It will not disappoint you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siteimprove

What is Siteimprove?

Company Details

Need Assistance?

Siteimprove Ratings

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Siteimprove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Search Engine Optimization

Siteimprove Reviews

Roshni R.

Siteimprove is an all-in-one SEO powerhouse.

Likeliness to Recommend

Pros

Maulik G.

Great SEO and great features and service!

Likeliness to Recommend

Pros

Feature Ratings

Audience Segmentation

Audience Demographics

Paid Search Integration

Conversion Analysis

Data Visualization

Customer Journey Modelling

Search Engine Optimization

Social Media Analytics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Ease of Data Integration