Siteimprove Logo
Siteimprove Logo
Siteimprove

Siteimprove

Composite Score
7.8 /10
CX Score
8.3 /10
Siteimprove
7.8 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
98%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Paid Search Integration

87

Audience Segmentation

87

Search Engine Optimization

85

Audience Demographics

85

Data Visualization

84

Conversion Analysis

84

Customer Journey Modelling

84

Social Media Analytics

81

Customer Value Analysis

81

Device and Browser Analytics

79

API Framework

78

Vendor Capability Ratings

Average 84

Ease of Implementation

91

Ease of IT Administration

90

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Breadth of Features

85

Business Value Created

84

Quality of Features

84

Ease of Customization

83

Vendor Support

80

Ease of Data Integration

72

Siteimprove Reviews

David N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great value

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

It's pricing is competitive for all of the features it provides. The UI is great for if you wnat to deep dive into something very specific or if you want to know what is the best value for pursuing an SEO or assessibility improvement.

What is your favorite aspect of this product?

Whether it's text on a web page or html code, I love how well Siteimprove an scan for that and find every instance for cases when that needs to be removed or replaced for example/

What do you dislike most about this product?

Never could get the integration between Adobe Analytics and Siteimprove to work. The Siteimprove documentation was for an older version of Adobe Analytics.

What recommendations would you give to someone considering this product?

With all of the functionality that exists, there is little risk in this product not providing more value than you would be paying. Absoutely worth trying.

Pros

  • Trustworthy
  • Unique Features
  • Acts with Integrity
  • Helps Innovate

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Improve your customers' online experience

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove's superior tracking and analytics tools have allowed us to maximize the potential of our websites and deliver a better customer experience, both of which have helped to grow our business.

What is your favorite aspect of this product?

In terms of web analytics and making decisions based on real data about user behavior and traffic to our websites, Siteimprove has been a tremendous boon to the organization. It allows us to continually improve by identifying weaknesses. It works perfectly every time, has a clean and intuitive interface, and is generally great.

What do you dislike most about this product?

The only thing that slightly detracts from this otherwise great product is the accessibility rating feature, which could use some improvement.

What recommendations would you give to someone considering this product?

You will have no problem implementing and using the program, and the design is top notch. So far everything has gone smoothly and I have no hesitation in recommending it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Mathilde N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Tracking behavior for informed decision-making

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove is a web governance platform that helps companies monitor and improve their website quality. It has many features to ensure websites meet accessibility and usability standards that enhance the user experience. Siteimprove's intelligent automation identifies spelling errors, broken links, and SEO issues. Siteimprove distinguishes itself from other programs with its thorough accessibility evaluation based on WCAG 2.0 standards and extensive website inventory features. Analytics tools offer key metrics, behavior maps, and user journey tracking for optimizing user experiences.

What is your favorite aspect of this product?

Our favorite aspect of Siteimprove is its capacity to deliver practical insights that help finance and credit risk experts guarantee website quality. The analytics tools provide valuable metrics, behavior maps, and user journey tracking that contribute to informed decision-making, which enhances digital strategy. Siteimprove is well-respected for its thorough website monitoring abilities, user-friendly interface, and helpful insights that enhance website quality and user experience.

What do you dislike most about this product?

However, one drawback is that novice users may experience a learning curve with web governance platforms. Furthermore, although the analytics features are strong, they may require a deeper understanding to fully utilize their potential.

What recommendations would you give to someone considering this product?

It offers thorough monitoring of website quality and provides practical insights to enhance the user experience. Its exceptional features, like assessing accessibility, analyzing tools, and quality assurance module, make it a top solution for industry pros with a goal to boost their business's digital visibility and user involvement. Siteimprove helps professionals make informed decisions that improve digital strategies and increase user engagement. In addition to its accessibility and SEO features, Siteimprove's Quality Assurance module supports error-free, up-to-date website content.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity