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Semrush Logo
Semrush

Semrush

Composite Score
8.5 /10
CX Score
8.6 /10
Semrush
8.5 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
76%
Conflict Resolution:
87%
Strategy & Innovation:
82%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Competitive Monitoring

88

Competitive Benchmarking

86

Competitor Profiling

83

Data Aggregation and Integration

80

AI Text

79

Market Share Analysis

78

Pricing Intelligence

74

Vendor Capability Ratings

Average 81

Ease of Implementation

88

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Vendor Support

78

Ease of Customization

76

Semrush Reviews

umu k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strong backlink analytic.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

The user interface is top notch + All SEO tools very helpful in ranking.

What is your favorite aspect of this product?

Excellent work in backlink tracking system and good in multiple keywords research.

What do you dislike most about this product?

Some advance features lack of depth analysis.

What recommendations would you give to someone considering this product?

Best for professional marketers who focus on ranking and keywords.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Inspires Innovation

Mark C.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Market leader with great range of Features

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Value for Money, and great range of features.

What is your favorite aspect of this product?

Position Tracking, Site Audits, Backlink Audits all fantastic

What do you dislike most about this product?

Not integrating any Social, and only finding out that it's a Module AFTER signing up for their "Guru" package.

What recommendations would you give to someone considering this product?

Compare between AHRefs and SEMRush. See which one you like best. They're it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous
  • Less Transparent
  • Vendor's Interest First

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Very robust set of features and functionalities.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush has the best keyword research tools in the industry. They also have the best content marketing tools, content planning tools, topic research tools, and brand monitoring functionality.

What is your favorite aspect of this product?

The comprehensiveness of Semrush is amazing. They offer a wide range of features that cater to various aspects of digital marketing, including SEO, content marketing, social media marketing, and competitive intelligence.

What do you dislike most about this product?

The complexity of Semrush can be overwhelming for beginners due to the wide range of features that it offers and the learning curve can be way too steep. It may take alot of time to learn how to get the most out of Semrush.

What recommendations would you give to someone considering this product?

Semrush is a powerful software tool that can be a valuable asset for businesses and agencies who are serious about improving their online presence. However it is not perfect, and in many ways needs some improvement, especially due to its steep learning curve and complexity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity