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Semrush Logo
Semrush

Semrush

Composite Score
8.5 /10
CX Score
8.6 /10
Semrush
8.5 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
76%
Conflict Resolution:
87%
Strategy & Innovation:
82%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Competitive Monitoring

88

Competitive Benchmarking

86

Competitor Profiling

83

Data Aggregation and Integration

80

AI Text

79

Market Share Analysis

78

Pricing Intelligence

74

Vendor Capability Ratings

Average 81

Ease of Implementation

88

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Vendor Support

78

Ease of Customization

76

Semrush Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Wide-range of features

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

High-quality of features

What is your favorite aspect of this product?

How fine it is in providing insightful data in order to do a better job at SEO

What do you dislike most about this product?

It has so many features and data that it can become a little overwhelming (especially in SMB)

What recommendations would you give to someone considering this product?

Explore all the options in the market, Semrush is excellent but today it's more or less a commodity. So try every option in the table to make a better informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinay B.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2024

Full suite digital marketing platform

Likeliness to Recommend

4 /10

What differentiates Semrush from other similar products?

Content marketing

What is your favorite aspect of this product?

Social media management features

What do you dislike most about this product?

High cost and complexity

What recommendations would you give to someone considering this product?

High cost and complexity

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Slower Product Innovation

Anjali P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Best tool for Competitive Intelligence & Analysis

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush is unique in that it provides a complete set of tools used in search engine optimization, pay-per-click advertising, and content marketing all on one platform. It has a very detailed keyword analysis, competition research, and back linking systems.

What is your favorite aspect of this product?

My favorite aspect of Semrush is its robust keyword research tool, which offers in-depth data on search volume, competition, and trends. It’s incredibly valuable for uncovering opportunities and optimizing SEO strategies effectively.

What do you dislike most about this product?

What I dislike most about Semrush is its steep learning curve, especially for beginners. Additionally, the higher-tier plans can be expensive for smaller businesses or individuals.

What recommendations would you give to someone considering this product?

Semrush is ideal if you need an all-in-one digital marketing tool, but take time to explore its features fully to maximize its potential. Start with a free trial to determine if its advanced tools justify the cost for your need.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service