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Semrush Logo
Semrush

Semrush

Composite Score
8.6 /10
CX Score
8.7 /10
Semrush
8.6 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 81

Competitive Monitoring

86

Competitive Benchmarking

84

Competitor Profiling

81

Data Aggregation and Integration

79

AI Text

79

Market Share Analysis

78

Pricing Intelligence

74

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Business Value Created

83

Quality of Features

82

Availability and Quality of Training

80

Breadth of Features

80

Ease of IT Administration

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Vendor Support

76

Semrush Reviews

Chris M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use and fanstastic product

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Backlink creation startegy, Local SEO and Website SEO recommendation

What is your favorite aspect of this product?

Technical SEO

What do you dislike most about this product?

AI Content Writer

What recommendations would you give to someone considering this product?

Any company which is looking to develop a SEO strategy with a tool, SemRush is good to go tool for you.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

imran m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"An SEO tool that does everything."

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is different from Ahrefs and its competitors because it has more keyword research and content analysis tools.

What is your favorite aspect of this product?

It can be used in many situations because it has features like domain analysis, competitor keyword tracking, and SEO suggestions.

What do you dislike most about this product?

For small businesses or freelancers, prices can seem high.

What recommendations would you give to someone considering this product?

It's perfect for businesses who want a full set of SEO tools.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Aman S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

it is the greatest seo tool overall.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

seo, ppc, content marketing, and social media tracking in one platform.

What is your favorite aspect of this product?

excellent keyword and backlink research, and the new term intent feature improves targeting.

What do you dislike most about this product?

starting can be difficult and expensive for newcomers.

What recommendations would you give to someone considering this product?

business seo and marketing tools for all needs.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Respectful

Cons

  • Less Inspiring
  • Less Efficient Service