Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.5 /10
CX Score
8.6 /10
Semrush
8.5 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
76%
Conflict Resolution:
87%
Strategy & Innovation:
82%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Competitive Monitoring

88

Competitive Benchmarking

86

Competitor Profiling

83

Data Aggregation and Integration

80

AI Text

79

Market Share Analysis

78

Pricing Intelligence

74

Vendor Capability Ratings

Average 81

Ease of Implementation

88

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Vendor Support

78

Ease of Customization

76

Semrush Reviews

Rajiv K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Best SEO tool to optimise the website

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

I have used it instead of google keyword tool so get more exact keywords

What is your favorite aspect of this product?

Seo title and description using ai

What do you dislike most about this product?

nothing everything is good

What recommendations would you give to someone considering this product?

If you want to rank your website you should you this tool

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Client Friendly Policies

Chris M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use and fanstastic product

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Backlink creation startegy, Local SEO and Website SEO recommendation

What is your favorite aspect of this product?

Technical SEO

What do you dislike most about this product?

AI Content Writer

What recommendations would you give to someone considering this product?

Any company which is looking to develop a SEO strategy with a tool, SemRush is good to go tool for you.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

imran m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"An SEO tool that does everything."

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is different from Ahrefs and its competitors because it has more keyword research and content analysis tools.

What is your favorite aspect of this product?

It can be used in many situations because it has features like domain analysis, competitor keyword tracking, and SEO suggestions.

What do you dislike most about this product?

For small businesses or freelancers, prices can seem high.

What recommendations would you give to someone considering this product?

It's perfect for businesses who want a full set of SEO tools.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy