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Semrush Logo
Semrush

Semrush

Composite Score
8.6 /10
CX Score
8.7 /10
Semrush
8.6 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 81

Competitive Monitoring

86

Competitive Benchmarking

84

Competitor Profiling

81

Data Aggregation and Integration

79

AI Text

79

Market Share Analysis

78

Pricing Intelligence

74

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Business Value Created

83

Quality of Features

82

Availability and Quality of Training

80

Breadth of Features

80

Ease of IT Administration

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Vendor Support

76

Semrush Reviews

Ketan S.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

It's a powerful SEO tool.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It's detailed analysis of competitors profile & backlink analysis.

What is your favorite aspect of this product?

Keyword Research & competitor analysis

What do you dislike most about this product?

Inaccurate rankings

What recommendations would you give to someone considering this product?

That it's a very powerful SEO tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pranoti H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

A Powerful SEO Toolkit for Growing Teams

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush stands out for its comprehensive suite of tools bundled into one platform - keyword research, competitor analysis, backlink auditing, site health monitoring and content market insights. It delivers in-depth data that is actionable. The user interface is intuitive, making it accessible for teams that may not have deep Technical SEO Expertise. The regular updates and educational resources are also a big plus for scaling teams.

What is your favorite aspect of this product?

My favorite aspect is how it consolidates all essential SEO and digital marketing tools into a single, easy-to-navigate platform. The keyword research capabilities are top-tier, and the site-audit feature is incredibly useful for identifying technical SEO issues quickly. Even on the starter plan, it offers powerful insights that are actionable for growing businesses without needing a large marketing team.

What do you dislike most about this product?

While the features are robust, the data limits on the starter plan can be restrictive, especially for mid-size companies managing multiple domains or campaigns. Some reports hit usage caps quickly, and upgrading to a higher plan can get expensive. The UI, though comprehensive, can also feel overwhelming to newer users without prior SEO experience.

What recommendations would you give to someone considering this product?

If you're considering SEMRUSH, make sure to clearly define your SEO goals first so you can choose the right plan. If you are managing several websites or need deeper reporting, budgeting for a higher-tier plan might be necessary. Also invest time in learning the tool - SEMRUSH Academy offers great tutorials that can help you make the most out of the platform.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Rajiv K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Best SEO tool to optimise the website

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

I have used it instead of google keyword tool so get more exact keywords

What is your favorite aspect of this product?

Seo title and description using ai

What do you dislike most about this product?

nothing everything is good

What recommendations would you give to someone considering this product?

If you want to rank your website you should you this tool

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Client Friendly Policies