Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
82%
Conflict Resolution:
93%
Strategy & Innovation:
88%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Acts with Integrity
  • Trustworthy
  • Effective Service

Feature Ratings

Average 83

Audience Segmentation

87

Paid Search Integration

87

Search Engine Optimization

86

Data Visualization

86

Audience Demographics

84

Device and Browser Analytics

84

Customer Value Analysis

83

Customer Journey Modelling

82

API Framework

82

Conversion Analysis

80

Social Media Analytics

79

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Breadth of Features

86

Quality of Features

85

Business Value Created

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

80

Availability and Quality of Training

80

Ease of Data Integration

80

Vendor Support

77

Semrush Reviews

Anish A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Best SEO Tool

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

Semrush has many features not just SEO but also Social media management, analytics as well as content analysis.

What is your favorite aspect of this product?

We used Semrush to audit our website, improve our Google ranking, update the content quality and much more!

What do you dislike most about this product?

Semrush is an expensive product we can't even able to renew our subscription. It's hard to spend that much amount for a Startup like us :(

What recommendations would you give to someone considering this product?

Semrush provides features to help everyone's needs please start with the free trial and get familiarised with the product before making the purchase

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Enables Productivity
  • Unique Features

Marc G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Outstanding market research tool"

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

All in all, it's been a wonderful experience. This has allowed us to introduce new goods and services for our consumers, and it is unlike any other tool in the market.

What is your favorite aspect of this product?

A strong market research tool, Semrush, is reasonably priced. Before beginning a paid ad campaign, I signed up for a membership and was able to complete all the research and optimization I required.

What do you dislike most about this product?

I haven't found anything to hate thus far. At first, Semrush might be a little overpowering because of its sheer size and scope. But if you stick to a daily routine of learning the features you need, you'll reap the benefits in no time. I was able to get relevant reports right away after some initial setup and fooling about, which gave me a solid foundation on which to construct my campaign.

What recommendations would you give to someone considering this product?

All marketing professionals and firms should invest in this instrument. If you've worked in marketing before, this is a must-have.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Helps Innovate
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Best SEO tool

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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