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Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Website Analytics category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Audience Segmentation

89

Search Engine Optimization

89

Paid Search Integration

88

Data Visualization

86

Device and Browser Analytics

86

Audience Demographics

85

Customer Value Analysis

84

API Framework

82

Customer Journey Modelling

82

Conversion Analysis

81

Social Media Analytics

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

87

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Customization

82

Ease of Data Integration

80

Availability and Quality of Training

80

Vendor Support

79

Semrush Reviews

Joseph R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

A solid digital marketing tool.

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

Semrush offers a lot of ways to study and improve your own website that competitors cannot. While you analyze your competitors, Semrush lets you stack your site up right next to theirs to compare strengths and weaknesses.

What is your favorite aspect of this product?

The position tracking tool allows you to track SERPs and how you rank on them, including SERP features. With this SEO tracker, you can monitor specific geolocations and types of devices, sort tracking results, and statistics using various settings and filters, spot cannibalization issues, compare your SEO performance to that of the competitors, and export SEO reports.

What do you dislike most about this product?

There is sometimes a slight discrepancy between the stats provided by the 'quick summary' Backlink Analytics tool and the more in-depth Backlink Audit - so it's worth checking both before you quote any numbers as gospel.

What recommendations would you give to someone considering this product?

Without hesitation I recommend the tool. Semrush is a very good solution that provides you with the key information you'll need to improve your search rankings.

Pros

  • Caring
  • Continually Improving Product
  • Efficient Service
  • Client's Interest First

Shreya V.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Best All Purpose SEO Tool.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

I have used SpyFU in earlier days and while comparing both the tools I realized that SpyFu is a competitive study tool, whereas Semrush is an all-purpose SEO tool. Another big flaw with SpyFu is that it only has two geo databases (United States's and United Kingdoma's) where as Semrush provides databases of 142 countries.

What is your favorite aspect of this product?

The auditing and link-building tools provided by SEMRush are outstanding. Aside from that, Keyword Magic Tool is the finest tool for grouping all of a campaign's keywords in one place. This is a unique feature not seen in any other tool.

What do you dislike most about this product?

You can't really rely on the Keyword Difficulty tool, and the user interface is a little clunky and not the most intuitive. Apart from these two, the pricing is slightly more than that of competitors.

What recommendations would you give to someone considering this product?

Everything can be viewed and understood in one platform, from backlink profile to website analysis, content to backlink and opportunity, and advertising research to brand monitoring. Semrush is a single-place repository for all the metrics needed to understand a website.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Caring

Cons

  • Vendor's Interest First
  • Under Delivered

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