Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Website Analytics category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Audience Segmentation

89

Search Engine Optimization

89

Paid Search Integration

88

Data Visualization

86

Device and Browser Analytics

86

Audience Demographics

85

Customer Value Analysis

84

API Framework

82

Customer Journey Modelling

82

Conversion Analysis

81

Social Media Analytics

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

87

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Customization

82

Ease of Data Integration

80

Availability and Quality of Training

80

Vendor Support

79

Semrush Reviews

Prakul S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

"Must have" tool for improving search engine rank.

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It is more user friendly with comprehensive features. Most of the related tools do not have such unique combination.

What is your favorite aspect of this product?

The pricing of Semrush is very affordable and it is value for money.

What do you dislike most about this product?

Some of the features of this tool are not useful for SEO purpose. Though it may be beneficial for other purpose.

What recommendations would you give to someone considering this product?

This tool is probably the best tool for improving search ranking. Be it content marketing, On page SEO ,off page SEO or other website related help, the tool helps you in all aspects.

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Continually Improving Product

Mark C.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Market leader with great range of Features

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Value for Money, and great range of features.

What is your favorite aspect of this product?

Position Tracking, Site Audits, Backlink Audits all fantastic

What do you dislike most about this product?

Not integrating any Social, and only finding out that it's a Module AFTER signing up for their "Guru" package.

What recommendations would you give to someone considering this product?

Compare between AHRefs and SEMRush. See which one you like best. They're it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous
  • Less Transparent
  • Vendor's Interest First

Shikher G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product for SEO Research!!

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush stands out from other SEO tools because it’s an all-in-one platform that handles SEO, content marketing, social media, and PPC. It’s particularly good in competitive analysis and research.

What is your favorite aspect of this product?

One of my favorite features is the Keyword Magic Tool, which I use regularly for in-depth keyword research.

What do you dislike most about this product?

Its pricing structure, which can be quite high, especially for smaller businesses.

What recommendations would you give to someone considering this product?

I’d recommend starting with a trial or a demo to get a feel for its interface and features. Take advantage of the extensive documentation and tutorials to familiarize yourself with the platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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