SAP SuccessFactors HCM Logo
SAP SuccessFactors HCM Logo
SAP

SAP SuccessFactors HCM

Composite Score
7.3 /10
CX Score
7.5 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Management category

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

12% Negative
16% Neutral
72% Positive

Pros

  • Security Protects
  • Respectful
  • Enables Productivity
  • Helps Innovate

Cons

  • Under Delivered

Feature Ratings

Average 79

Talent Acquisition

83

Employee Engagement

82

Wellness

82

Career Pathing

81

Compensation Management

81

Learning and Development

81

Collaboration

79

Onboarding Offboarding

78

Succession Planning

77

Performance Management

76

Rewards Recognition

76

Vendor Capability Ratings

Average 76

Breadth of Features

81

Business Value Created

80

Vendor Support

78

Quality of Features

77

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Customization

73

Usability and Intuitiveness

72

Ease of Implementation

72

Product Strategy and Rate of Improvement

71

SAP SuccessFactors HCM Reviews

Rohan R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great product

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors Human Experience Management Suite stands out from other similar products due to its strong integration with other SAP products, global scalability, and advanced analytics capabilities. Additionally, it offers a wide range of HR modules and customizable features to meet the unique needs of businesses of all sizes and industries.

What is your favorite aspect of this product?

Some of the favorite aspects of SAP SuccessFactors Human Experience Management Suite include its user-friendly interface, comprehensive functionality, and strong reporting and analytics capabilities, which help businesses make informed decisions.

What do you dislike most about this product?

There is nothing to dislike about this product.

What recommendations would you give to someone considering this product?

I would recommend SAP SuccessFactors Human Experience Management Suite to businesses looking for a comprehensive and integrated HR software solution. With its advanced features, user-friendly interface, and scalability, it can help organizations of all sizes streamline their HR processes and improve employee experiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Consolata J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Stable Talent Management Tool.

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

This SAP system is very effective and easy on various development projects employees data manangement..

What is your favorite aspect of this product?

The features stability is excellent and data analytics capability with this SAP platform has no comparison.

What do you dislike most about this product?

None at all for me whichbi can recall, the training was effective andcthe technical help desk are also helpful.

What recommendations would you give to someone considering this product?

Resource planning and project workflow management solution and preparing reports is quick and reliable documentation tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adeel M.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Ease of use

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Bult for corporates and requires extensive HR training for junior admins

What is your favorite aspect of this product?

Scalability is something that can be achieved

What do you dislike most about this product?

Is more cumbersome than most other HRIS and implementation can have issues

What recommendations would you give to someone considering this product?

Yes I believe this is a perfect corporate product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service

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