Salesloft, Inc

Salesloft

Composite Score

8.6 /10

CX Score

8.8 /10

69 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Conversation Intelligence category

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Product Impact

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

4% Negative

2% Neutral

94% Positive

Pros

Reliable
Fair
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

Call Recording

Application Integration

Dashboards and Reporting

Audio Transcription

Call Analytics

Pipeline Visibility

Manager Annotation and Feedback

Role-Based Access

Mobile Support

Conversation Coaching

Artificial Intelligence Engine

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Also Featured in...

Sales Engagement Platforms

Score 8.6

View Salesloft in this category (opens in a new tab)

Salesloft Reviews

Lorenz L.

Role: Sales Marketing
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2022

Good way to manage with good prospects

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

We use Salesloft from a platform that gives us a modern workspace where revenue is from a one stop shop, it is very unconditional for our sales team because of the type of tools they use such as: contacting prospects and customers, tracking both calls and emails sent by the team as well as at what point they determine the success of those efforts.

What is your favorite aspect of this product?

The creation for certain templates is really easy to create both templates and snippets needed by the team. This gives versatility to work with the needs of each team member and come up with group solutions for a common goal of effectiveness. It is also important to measure the commitment with which we show a plus point with customers and its synchronization with Salesforce is very easy and a great complement.

What do you dislike most about this product?

Many programs have the declination of a poor technical support to solve problems Salesloft has one of those supports, it is of great help if the implementation was done export much of the information to Excel for a record with another type of more formal format and archival manner and make a better billing of what is carried out and better native integrations with CRMs in addition to Salesforce as main.

What recommendations would you give to someone considering this product?

It is highly recommended that if your company or business (depending on your product or service) you are looking to remove much of the manual work from the sales process, such as calling and writing emails. Salesloft is very suitable for you, thanks to its automation process it manages to provide a fairly simple and efficient workflow that will help sales people achieve their goals and objectives.

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Kristin M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Robust Platform

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft was like a breath of fresh air after dialing from sheets and listening to recordings via 3CX.

What is your favorite aspect of this product?

The AI automation is phenomenal.

What do you dislike most about this product?

Tricky to learn in the beginning.

What recommendations would you give to someone considering this product?

Weigh your options carefully and consult your end users to gain insight into their experiences with this product vs. others that are available.

Pros

Performance Enhancing
Friendly Negotiation
Enables Productivity
Saves Time

Paul C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, clean and relatively intuitive

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

It's my daily tool for calling, emailing and following up with my leads. Used together with Salesforce as my CRM, this tool, unlike others, met our expectations.

What is your favorite aspect of this product?

Easy to use, clean and relatively intuitive interface, Email automation is efficient and helpful. allows templates to be shared between different teams, Standardized call layouts take the guesswork out of what happened on a call and ensure everyone is on the same page

What do you dislike most about this product?

no good Outlook Integrations It doesn't show all activity on the account if it happens outside of the Salesloft cadence.

What recommendations would you give to someone considering this product?

The system works well for managing direct rep-to-lead outreach and is not a replacement for marketing software

Pros

Helps Innovate
Continually Improving Product
Client's Interest First
Over Delivered

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Salesloft Ratings

90 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Recording Inbound and outbound calls are captured and retained in the platform, and can be appended with relevant metadata (such as callers, date/time, subject).

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Call Analytics Real-time and historical reporting and analytics on call metrics, such as talk time, competition win rate, key words, sentiment etc.

Pipeline Visibility Single view into deals by combining customer interactions for visibility into executive involvement, history with past employees and leading sales indicators.

Manager Annotation and Feedback The solution allows managers to provide annotation and feedback on recorded calls, and to assign calls a score based on predefined or user-defined rubric.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Conversation Coaching The solution makes proactive recommendations to sales reps based on call attributes and dynamics, for example, balance of talk time or keywords mentioned.

Artificial Intelligence Engine Can work autonomously within a series of pre-defined parameters, including decision-making, routing, processing, and human interaction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Sales Engagement Platforms

Salesloft Reviews

Lorenz L.

Good way to manage with good prospects

Likeliness to Recommend

Pros

Kristin M.

Robust Platform

Likeliness to Recommend

Pros

Paul C.

Easy to use, clean and relatively intuitive

Likeliness to Recommend

Pros

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Feature Ratings

Call Recording

Application Integration

Dashboards and Reporting

Audio Transcription

Call Analytics

Pipeline Visibility

Manager Annotation and Feedback

Role-Based Access

Mobile Support

Conversation Coaching

Artificial Intelligence Engine

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training