Salesloft, Inc

Salesloft

Composite Score

8.6 /10

CX Score

8.7 /10

63 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

0% Neutral

94% Positive

Pros

Respectful
Fair
Friendly Negotiation
Enables Productivity

Feature Ratings

Average 85

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

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Salesloft Reviews

Wyll M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Everything your sales team needs for outreach

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft differentiates itself with its outreach prioritization capabilities, ease of user use, ease of adoption, and powerful customization for cadences.

What is your favorite aspect of this product?

Ease of use. You can manage virtually all of your outbound efforts directly from Salesloft.

What do you dislike most about this product?

LinkedIn integration could be a bit stronger.

What recommendations would you give to someone considering this product?

This best fists companies that have a high touch sales strategy. It can work well with both new business prospecting and account management, though how each team would use Salesloft differs. Salesloft is not going to be the cheapest solution out there, so if you're looking for a small hyper-budget friendly solution, there are other less expensive options. However, it scales extremely well and doesn't have the same restrictions that some of the smaller options have and is by far a more flexible solution and the best solution in the segment.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Brooke B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

It's ok, a bit out dated on strategy though

Likeliness to Recommend

4 /10

What differentiates Salesloft from other similar products?

It's cheaper than others, but you get what you pay for

What is your favorite aspect of this product?

It's a bare bones engagement tool.

What do you dislike most about this product?

Unfortunately or Salesloft, I feel that they've built and continue to iterate on a product that focused no out-of-date prospecting strategies (spray and prey, email blasting, etc.). There's a lot to be desired if you've used something with higher functionality, built for the entire revenue suite and not just outbound callers.

What recommendations would you give to someone considering this product?

Do your due diligence and chat with customers before purchasing

Pros

Continually Improving Product
Enables Productivity
Unique Features
Security Protects

Cons

Inhibits Innovation
Less Reliable
Less Performance Enhancing

saajan k.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Disappointing CRM system

Likeliness to Recommend

7 /10

What differentiates Salesloft from other similar products?

It lacks features and efficiency that other CRMs have

What is your favorite aspect of this product?

It is very easy to use for beginners to CRMs

What do you dislike most about this product?

General unawareness or oversight of important features

What recommendations would you give to someone considering this product?

would not be the best CRM for enterprise level operations

Pros

Continually Improving Product
Fair
Altruistic
Helps Innovate

Cons

Less Performance Enhancing
Less Effective Service
Wastes Time

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Salesloft Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Wyll M.

Everything your sales team needs for outreach

Likeliness to Recommend

Pros

Brooke B.

It's ok, a bit out dated on strategy though

Likeliness to Recommend

Pros

Cons

saajan k.

Disappointing CRM system

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization