Salesloft, Inc

Salesloft

Composite Score

8.7 /10

CX Score

8.8 /10

67 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

2% Neutral

92% Positive

Pros

Respectful
Fair
Acts with Integrity
Client's Interest First

Feature Ratings

Average 85

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Call Management

Dialer Integration

Workflow Automation

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

View Salesloft in this category (opens in a new tab)

Salesloft Reviews

Moran G.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Sales experience turned into fun and creativity

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft made tracking emails and calls a breeze, helped schedule appointments automatically or reschedule them seamlessly. Advanced analytics always gave us a clear and direct view of performance efficiency.

What is your favorite aspect of this product?

I loved Salesloft’s elegant dashboards that always gave us a smooth and integrated experience, its smart tools that facilitate personalized and collaborative communication. Its great shortcuts made sharing ideas and work between team members more effective and fast. I loved the feature of reviewing previous calls via the conversions tab, as it provides quick summaries that enhance the correct understanding of customer communication.

What do you dislike most about this product?

I thought using it might be a little confusing at first, but this is a natural part of the learning process. However, Salesloft always delivers in real-time without any complications.

What recommendations would you give to someone considering this product?

I recommend Salesloft to boost your sales, it offers comprehensive analytics and features, ensuring a greater focus on achieving customer satisfaction.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Montgomery O.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Best feature is the conversational intelligence

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

The CI features are incredible, great engagement features also

What is your favorite aspect of this product?

Ability to listen to recorded calls with AI helping to parse

What do you dislike most about this product?

Deals feature is hard to integrate with CRM and not totally reliable for our org

What recommendations would you give to someone considering this product?

Make it mandatory to select 'record all calls'

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Jason H.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Community-driven development

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

Salesloft has robust security features, including encryption and access controls, to protect sensitive customer data.

What is your favorite aspect of this product?

- Provides expert support and training - Provides detailed insights - Improve effectiveness

What do you dislike most about this product?

- Require significant effort and resources - Costly - Difficult to use

What recommendations would you give to someone considering this product?

Recommend buying

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Salesloft Ratings

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Moran G.

Sales experience turned into fun and creativity

Likeliness to Recommend

Pros

Montgomery O.

Best feature is the conversational intelligence

Likeliness to Recommend

Pros

Jason H.

Community-driven development

Likeliness to Recommend

Pros

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Feature Ratings

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Call Management

Dialer Integration

Workflow Automation

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization