Salesloft Logo Award Winner Product Badge
Salesloft Logo Award Winner Product Badge
Salesloft, Inc

Salesloft

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Salesloft
8.6 /10

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details


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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative
0% Neutral
94% Positive

Pros

  • Respectful
  • Fair
  • Friendly Negotiation
  • Enables Productivity

Feature Ratings

Average 85

Call Management

88

E-Mail Integration

87

CRM Integration

87

E-Mail Campaign Management

87

Workflow Automation

87

Dialer Integration

86

Pipeline Management

84

Sales Analytics

81

Omnichannel Campaign Management

79

Next-Best-Action Recommendations

79

Internal Sales Collaboration

75

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

83

Availability and Quality of Training

80

Breadth of Features

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Ease of Customization

76

Salesloft Reviews

Renato J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Best platform on the market!

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

We employ Salesloft, a platform that provides us with a contemporary work environment where revenue comes from a single, comprehensive source. It greatly benefits our sales team due to the array of tools they utilize, including reaching out to potential clients and existing customers, monitoring the team's phone calls and emails, and assessing the effectiveness of their endeavors.

What is your favorite aspect of this product?

The interface of the platform is user-friendly, well-designed, and fairly easy to navigate. It provides efficient and useful email automation capabilities. Additionally, it enables the sharing of templates across various teams, promoting collaboration and consistency. The standardized call layouts eliminate any uncertainty regarding call details, ensuring that everyone has a clear understanding and remains aligned.

What do you dislike most about this product?

I strongly desire a solution that would allow me to answer incoming calls directly through the provided number within Salesloft. Currently, it only forwards calls to your phone, but this lacks the convenience of knowing the caller's identity, which would be incredibly useful.

What recommendations would you give to someone considering this product?

This tool is highly effective in significantly boosting the speed and productivity of your sales team, while also offering valuable analytics to ensure that your outreach efforts are on the right track.

Pros

  • Continually Improving Product
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Almir B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Empowering Sales Teams

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft serves as our platform of choice, providing a cutting-edge workspace that consolidates revenue generation into a seamless experience. Our sales team benefits immensely from this platform, thanks to its diverse range of tools. They can effortlessly connect with prospects and customers, leveraging features for efficient communication. Salesloft empowers our team to track all calls and emails initiated by the team, allowing us to gauge the success of our efforts at every step. With Salesloft, we have a one-stop solution that equips our sales team with the necessary tools to drive revenue and achieve exceptional results.

What is your favorite aspect of this product?

The process of crafting templates and snippets within our system is remarkably user-friendly. It allows us to swiftly create the necessary templates and snippets required by our team. This level of flexibility enables each team member to adapt to their specific needs while fostering collaboration towards a shared objective of maximizing effectiveness. Furthermore, it is crucial for us to measure the dedication with which we engage with customers, and Salesloft seamlessly synchronizes with Salesforce, serving as an excellent complement to our CRM efforts.

What do you dislike most about this product?

While several programs struggle with inadequate technical support, Salesloft stands out with its exceptional support system. Their dedicated team provides invaluable assistance in troubleshooting and resolving issues promptly. Moreover, Salesloft offers convenient data export options, enabling users to efficiently transfer information to Excel for organized record-keeping in a more formal and archival format. Additionally, they are actively working on enhancing native integrations with various CRMs, including Salesforce as their primary focus.

What recommendations would you give to someone considering this product?

If you're seeking to eliminate manual tasks from your sales process and boost productivity, Salesloft is an invaluable solution for your company or business. Regardless of the nature of your product or service, Salesloft offers a seamless automation process that significantly reduces the burden of making calls and writing emails. By automating these repetitive tasks, Salesloft provides a user-friendly and efficient workflow that empowers salespeople to reach their goals and objectives with ease. With Salesloft, you can streamline your sales process and focus on what truly matters—building relationships and driving revenue.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

Rob T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Salesloft was Super Cool.. its not "Groovey" now

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

analytics on time of day, day best to send CI Bounces are easier to fix for the future

What is your favorite aspect of this product?

Integration to SFDC--> dialer etc

What do you dislike most about this product?

Not SFDC native, cant do custom fields, additional fields., they use their own DB.

What recommendations would you give to someone considering this product?

Look at Groove head to head... see if you will miss the OmniBar Groove has.

Pros

  • Altruistic
  • Reliable
  • Enables Productivity
  • Saves Time

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Less Transparent

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