Salesloft, Inc

Salesloft

Composite Score

8.6 /10

CX Score

8.7 /10

63 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

0% Neutral

94% Positive

Pros

Respectful
Fair
Friendly Negotiation
Enables Productivity

Feature Ratings

Average 85

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

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Salesloft Reviews

Christie B.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Using Salesloft is a breeze, It's quite effective

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

Extremely well-structured and user-friendly, so you can easily keep track of your daily efforts. Changing the rhythm and adding new contacts is a breeze. We have adapted our rhythms to the preferences of our diverse customer bases, allowing us to zero in on the issues that truly matter to our prospective clients.

What is your favorite aspect of this product?

Reducing inefficiency in making phone calls and sending emails. Prior to using Salesloft, I used a spreadsheet and manually ticked everything off as I made calls or sent emails; this was inefficient compared to Salesloft.

What do you dislike most about this product?

Sometimes when you hit the phone's dial button, the call won't go through right away; instead, it will just wait there for a while. Another typical frustration is that autodialers tend to treat extension numbers as whole numbers, therefore removing them by hand is usually necessary.

What recommendations would you give to someone considering this product?

I enjoy that we can customize the tone of the communication based on our goals for the conversation.One of its best features is its ability to be integrated with a system I'm already using, and it also allows you to create projects for each contact and make reminders.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Matthew C.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Salesloft In some ways, it simplifies my work

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

It simplifies several procedures at work. Modern sales teams can't function without SalesLoft because it helps them streamline their operations, boost productivity, and increase revenue.

What is your favorite aspect of this product?

SalesLoft is the go-to platform for sales interaction thanks to its user-friendly design, effective cadence management, streamlined integration, customizable features, and extensive analytics.

What do you dislike most about this product?

A robust sales interaction platform, SalesLoft offers a lot of value to its users. However, the product may be better in several respects.

What recommendations would you give to someone considering this product?

I would suggest SalesLoft to any business that wants to improve their sales procedures and client interaction rates.

Pros

Reliable
Efficient Service
Saves Time
Transparent

Scott H.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Cadence Cadence Cadence!

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft has a very clean UI compared to its competitors. I've used a few other similar tools, and Salesloft is the easiest and most intuitive to use. Many salespeople I've spoken with agree with this. Very easy to administer as well-- 0 FTE's required honestly, just someone to jump in here and there after initial depolyment.

What is your favorite aspect of this product?

Its simplicity is my favorite part. Very easy to train an end user to navigate and use the tool. Othe similar solutions tend to overcomplicate it with features you simply do not need. Easy to admin, easy to use, overall great user experience.

What do you dislike most about this product?

I'd love better workflow automation. At the moment its very basic and gets the job done most times, but there are some key features that would be great. For example, if we have a Contact in a cadence and the user hasn't completed a cadence step in months, that Contact is just sitting in the cadence. Would love to be able to add a rule to kick a Contact out of a cadence if they haven't advanced to the next step in 30 days for example.

What recommendations would you give to someone considering this product?

Make sure to ask for a proof of concept and test the tool with your end users for a week. See if it meets your needs

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Saves Time

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Salesloft Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Christie B.

Using Salesloft is a breeze, It's quite effective

Likeliness to Recommend

Pros

Matthew C.

Salesloft In some ways, it simplifies my work

Likeliness to Recommend

Pros

Scott H.

Cadence Cadence Cadence!

Likeliness to Recommend

Pros

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Feature Ratings

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization