Salesloft, Inc

Salesloft

Composite Score

8.6 /10

CX Score

8.7 /10

63 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

0% Neutral

94% Positive

Pros

Respectful
Fair
Friendly Negotiation
Enables Productivity

Feature Ratings

Average 85

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

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Salesloft Reviews

Chris M.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

It's effective for pipeline management but glitchy

Likeliness to Recommend

7 /10

What differentiates Salesloft from other similar products?

Its very similar just a different layout

What is your favorite aspect of this product?

Differentiates my pipeline based on stage and time zone. I am able to quickly complete my touch points for the day.

What do you dislike most about this product?

It can be glitchy with your web browser. I have to quit Chrome and restart often.

What recommendations would you give to someone considering this product?

Discuss your salescycle and average length. The size of your team and CRM.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Helps Innovate

Brendan C.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

One of the best sales engagement platform

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft has a breadth of services that other platforms do not have. It gives the ability to call, record calls, listen to live calls for managers, and all analytics to help with conversation intelligence. It also allows you to create cadences, where you can call, email SMS, and reach out to prospects on LinkedIn, all on the same platform. It also gives you the ability to record meetings and sync your calendar with outlook calendars. You can also pause all the cadences when you are away and resume when you come back.

What is your favorite aspect of this product?

My favorite has to be the live call listening feature which allows managers to listen to calls as reps are calling prospects.

What do you dislike most about this product?

There is nothing I dislike about Salesloft so far.

What recommendations would you give to someone considering this product?

I would recommend anyone looking to buy the product to do research and see if it is the right tool for their needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael K.

Role: Sales Marketing
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Trust the Cadence Analytics

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

Price point for value, customer service, and innovation. I appreciate that they constantly update their platform to with new tools without passing the cost of those developments onto their current customer base.

What is your favorite aspect of this product?

Time management, productivity, and efficiency. Correctly utilizing this program enables a significantly shorter ramp up for new hires to move from trainee to revenue generator.

What do you dislike most about this product?

The mapping to Salesforce should be more automated, it is incredibly manual and yet not very customizable. For example, some clients within our industry use two different email addresses, and as such we have a Custom Field within Salesforce for Secondary Email address. SalesLoft is limited to using only one.

What recommendations would you give to someone considering this product?

Spend time building and testing a lot of cadence variations and familiarize yourself with the analytics provided. Data is your best friend when it comes to shortening sales cycles.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Salesloft Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Chris M.

It's effective for pipeline management but glitchy

Likeliness to Recommend

Pros

Brendan C.

One of the best sales engagement platform

Likeliness to Recommend

Pros

Michael K.

Trust the Cadence Analytics

Likeliness to Recommend

Pros

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Feature Ratings

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization