Salesloft, Inc

Salesloft

Composite Score

8.6 /10

CX Score

8.7 /10

63 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

0% Neutral

94% Positive

Pros

Respectful
Fair
Friendly Negotiation
Enables Productivity

Feature Ratings

Average 85

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

View Salesloft in this category (opens in a new tab)

Salesloft Reviews

Rachael R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Salesloft acts as my daily "To Do" list in sales.

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

Salesloft differentiates itself with personalization and customization. Both for the software user and also, that it highly encourages personalization with every interaction with sales prospects.

What is your favorite aspect of this product?

My favorite aspect of Salesloft is the automation tool. It's nice to "set it and forget it" in terms of follow up. I enjoy peace of mind knowing I am reaching out to potential customers in a timely manner and can get to my other tasks more quickly. I feel more efficient using Salesloft.

What do you dislike most about this product?

The only downside of Salesloft is the phone dialer. Working in Business Development, I find Salesloft to be sort of slow, calling one person at a time and then listening to a prospect's voicemail, listening for the beep and then dropping in my pre-recording voicemail. I highly prefer a dialer like Orum, where I can dial many numbers at one time and if the prospect doesn't pick up, I am already on to another phone call because Orum will listen for the beep and automatically drop in my voicemail.

What recommendations would you give to someone considering this product?

Salesloft is a great tool for Account Executives. It helps you give your top prospects the attention they deserve. But what about Business Development professionals working the top of the sales funnel? I find the software doesn't totally fit with my BD efforts. It's not a one stop shop for me, sadly. While I use it daily, I find the focus on hyper personalization a bit limiting for me, so I have to combine using it with many other tools to get my job done. I wish Salesloft could be customized more for mass outreach, to fit the daily tasks of a BD. I agree personalization is better, but it's not always what I need to set meetings.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chesca Y.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Amazing sales engagement tool!

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

It is very advanced in terms of sales engagement.

What is your favorite aspect of this product?

Automation and cadences

What do you dislike most about this product?

Sometimes it is slow

What recommendations would you give to someone considering this product?

It is an excellent product and highly recommended for Sales and BD Teams

Pros

Enables Productivity
Fair
Generous Negotitation
Security Protects

Frank T.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Solution provides good value

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

Ease of use

What is your favorite aspect of this product?

Easy to create cadences

What do you dislike most about this product?

Integration with SFDC

What recommendations would you give to someone considering this product?

Determine the level of SFDC integration you will require

Pros

Enables Productivity
Caring
Respectful
Performance Enhancing

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Salesloft Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Rachael R.

Salesloft acts as my daily "To Do" list in sales.

Likeliness to Recommend

Pros

Chesca Y.

Amazing sales engagement tool!

Likeliness to Recommend

Pros

Frank T.

Solution provides good value

Likeliness to Recommend

Pros

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Feature Ratings

Call Management

E-Mail Integration

CRM Integration

E-Mail Campaign Management

Workflow Automation

Dialer Integration

Pipeline Management

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization