Salesloft Logo
Salesloft Logo
Salesloft, Inc

Salesloft

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesloft
8.7 /10

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details


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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative
2% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Client's Interest First

Feature Ratings

Average 85

E-Mail Campaign Management

88

CRM Integration

87

E-Mail Integration

87

Call Management

87

Dialer Integration

86

Workflow Automation

86

Pipeline Management

84

Sales Analytics

81

Omnichannel Campaign Management

79

Next-Best-Action Recommendations

79

Internal Sales Collaboration

76

Vendor Capability Ratings

Average 81

Business Value Created

86

Usability and Intuitiveness

84

Ease of Implementation

84

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

83

Vendor Support

80

Availability and Quality of Training

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Salesloft Reviews

Kristin M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Robust Platform

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft was like a breath of fresh air after dialing from sheets and listening to recordings via 3CX.

What is your favorite aspect of this product?

The AI automation is phenomenal.

What do you dislike most about this product?

Tricky to learn in the beginning.

What recommendations would you give to someone considering this product?

Weigh your options carefully and consult your end users to gain insight into their experiences with this product vs. others that are available.

Pros

  • Performance Enhancing
  • Friendly Negotiation
  • Enables Productivity
  • Saves Time

Lorenz L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Good way to manage with good prospects

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

We use Salesloft from a platform that gives us a modern workspace where revenue is from a one stop shop, it is very unconditional for our sales team because of the type of tools they use such as: contacting prospects and customers, tracking both calls and emails sent by the team as well as at what point they determine the success of those efforts.

What is your favorite aspect of this product?

The creation for certain templates is really easy to create both templates and snippets needed by the team. This gives versatility to work with the needs of each team member and come up with group solutions for a common goal of effectiveness. It is also important to measure the commitment with which we show a plus point with customers and its synchronization with Salesforce is very easy and a great complement.

What do you dislike most about this product?

Many programs have the declination of a poor technical support to solve problems Salesloft has one of those supports, it is of great help if the implementation was done export much of the information to Excel for a record with another type of more formal format and archival manner and make a better billing of what is carried out and better native integrations with CRMs in addition to Salesforce as main.

What recommendations would you give to someone considering this product?

It is highly recommended that if your company or business (depending on your product or service) you are looking to remove much of the manual work from the sales process, such as calling and writing emails. Salesloft is very suitable for you, thanks to its automation process it manages to provide a fairly simple and efficient workflow that will help sales people achieve their goals and objectives.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Rachael R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Salesloft acts as my daily "To Do" list in sales.

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

Salesloft differentiates itself with personalization and customization. Both for the software user and also, that it highly encourages personalization with every interaction with sales prospects.

What is your favorite aspect of this product?

My favorite aspect of Salesloft is the automation tool. It's nice to "set it and forget it" in terms of follow up. I enjoy peace of mind knowing I am reaching out to potential customers in a timely manner and can get to my other tasks more quickly. I feel more efficient using Salesloft.

What do you dislike most about this product?

The only downside of Salesloft is the phone dialer. Working in Business Development, I find Salesloft to be sort of slow, calling one person at a time and then listening to a prospect's voicemail, listening for the beep and then dropping in my pre-recording voicemail. I highly prefer a dialer like Orum, where I can dial many numbers at one time and if the prospect doesn't pick up, I am already on to another phone call because Orum will listen for the beep and automatically drop in my voicemail.

What recommendations would you give to someone considering this product?

Salesloft is a great tool for Account Executives. It helps you give your top prospects the attention they deserve. But what about Business Development professionals working the top of the sales funnel? I find the software doesn't totally fit with my BD efforts. It's not a one stop shop for me, sadly. While I use it daily, I find the focus on hyper personalization a bit limiting for me, so I have to combine using it with many other tools to get my job done. I wish Salesloft could be customized more for mass outreach, to fit the daily tasks of a BD. I agree personalization is better, but it's not always what I need to set meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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