Salesforce.com Inc

Salesforce Sales Analytics

Composite Score

7.3 /10

CX Score

7.5 /10

11 Reviews Write a Review

Claim Software

What is Salesforce Sales Analytics?

Close deals faster with sales analytics software built directly into your CRM. Get a complete view of sales performance, deal inspection capabilities, and rich visualisations. Drive forecast accuracy. Manage pipeline efficiently. And speed up revenue intelligence with Sales Cloud, CRM Analytics, and Tableau.

Company Details

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Salesforce Sales Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Analytics?

0% Negative

18% Neutral

82% Positive

Pros

Trustworthy
Effective Service
Saves Time
Respectful

Feature Ratings

Average 76

Predictive Time-Series Reporting & Analytics

Predictive Sales Forecasting

Collaboration

Artificial Intelligence-Based Insights

Scenario Analysis

Territory Analytics and Management

Visual Pipeline Monitoring

Data Ingestion and Interoperability

Dashboard

Intelligent Alerts and Notifications

Pipeline Planning

Vendor Capability Ratings

Average 76

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Salesforce Sales Analytics Reviews

Nicole G.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great sales and client management tool

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Analytics from other similar products?

It encompasses multiple integrations, making the sales process between products seamless.

What is your favorite aspect of this product?

True sales pipeline tracking and forecasting.

What do you dislike most about this product?

It’s a bit old school in the look and feel.

What recommendations would you give to someone considering this product?

Have patience. It’s truly an amazing product once you customize it to your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Carrie W.

Role: C-Level
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product, but a little complex!

Likeliness to Recommend

6 /10

What differentiates Salesforce Sales Analytics from other similar products?

The customization capabilities of Salesforce definitely outcompete other CRM products.

What is your favorite aspect of this product?

The customization and customer service for Salesforce are unbeatable.

What do you dislike most about this product?

The complexity associated with Salesforce. Our small business had a steep learning curve and long learning period to efficiently use the product.

What recommendations would you give to someone considering this product?

It is great for larger companies, but would not be my first choice for smaller, simpler companies.

Pros

Trustworthy
Client Friendly Policies
Fair
Client's Interest First

David P.

Role: Sales Marketing
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2024

Nothing better than this!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Analytics from other similar products?

The reports and dashboards are far and away the best

What is your favorite aspect of this product?

The "my analytics" part

What do you dislike most about this product?

there really isnt much i dislike

What recommendations would you give to someone considering this product?

give it time and really use it. it works!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Salesforce Sales Analytics

What is Salesforce Sales Analytics?

Company Details

Need Assistance?

Salesforce Sales Analytics Ratings

83 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Salesforce Sales Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Salesforce Sales Analytics Reviews

Nicole G.

Great sales and client management tool

Likeliness to Recommend

Pros

Carrie W.

Great product, but a little complex!

Likeliness to Recommend

Pros

David P.

Nothing better than this!

Likeliness to Recommend

Pros

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Feature Ratings

Predictive Time-Series Reporting & Analytics

Predictive Sales Forecasting

Collaboration

Artificial Intelligence-Based Insights

Scenario Analysis

Territory Analytics and Management

Visual Pipeline Monitoring

Data Ingestion and Interoperability

Dashboard

Intelligent Alerts and Notifications

Pipeline Planning

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness