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What is Salesforce Health Cloud?
Patient engagement software from Salesforce builds on effective CRM features used by both B2C and B2B ecommerce businesses, adding secure communication, patient registration, scheduling, and reminders. Health Cloud CRM, you can unify patient data, facilitate communication across channels and devices, and ultimately enhance patient relationships. Salesforce Health Cloud also enables useful triggers and workflows that make important care information available to both patients and providers on any connected device.
Company Details
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Get AssistanceSalesforce Health Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
67 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Health Cloud?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Analytics
Patient Portal
Prescription Management
Lab Integration
Recall List Generation
EHR EMR Integration
Broadcast Messaging
Survey Forms
Patient Statements
Live Chat
Patient Records
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Vendor Support
Ease of IT Administration
Salesforce Health Cloud Reviews
Massimo C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
Powerful Patient Engagement Tool
Likeliness to Recommend
What differentiates Salesforce Health Cloud from other similar products?
The powerful engagement with all patients
What is your favorite aspect of this product?
The creation of new health record keeping
What do you dislike most about this product?
The intuition of this tool makes every patient happy
What recommendations would you give to someone considering this product?
The interesting option for businesses engagement
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Luisella M.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
Relatable Patients Managing App
Likeliness to Recommend
What differentiates Salesforce Health Cloud from other similar products?
The collective engagement with all patients is fully supported
What is your favorite aspect of this product?
The creative process of managing every discussion makes every user ethical
What do you dislike most about this product?
The impressive performance in managing patients management
What recommendations would you give to someone considering this product?
Inclusive solutions for patients management
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Fair
Please tell us why you think this review should be flagged.
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Shital M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Excellent cloud for handling helath service.
Likeliness to Recommend
What differentiates Salesforce Health Cloud from other similar products?
Salesforce health cloud provide lot of unique features which differentiate from others .
What is your favorite aspect of this product?
Handling patients data and software meta data at the same time .
What do you dislike most about this product?
There it nothing to dislike about this product.
What recommendations would you give to someone considering this product?
I would surely recommend to use this product because of its unique features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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