Patient Engagement Software

Patient Engagement

What is Patient Engagement Software?

Description: Patient Engagement Software streamlines and encourages a patient's active participation in their patient experience and maintenance of health. These solutions seek to improve patient-doctor relationships, gain feedback and enhance workflow automation and optimization. Features of this software include self care management, appointment reminders, patient education, surveys and feedback, and even self-administered medication or therapy regimens. Patient Engagement Software typically must provide a method of active patient involvement such as patient portals, surveys, and digital intake forms. They also typically provide insight to healthcare organizations on how to improve patient satisfaction through tracking metrics of patient experience.

Common Features

  • Digital Patient Intake Forms
  • Live Chat
  • Patient Portal
  • Patient Statements
  • Lab Integration
  • Broadcast Messaging
  • EHR EMR Integration
  • Marketing Analytics
  • Patient Records
  • Prescription Management
  • Recall List Generation
  • Survey Forms

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Top Patient Engagement Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Products below are ineligible for awards due to insufficient recent reviews

Salesforce.com Inc

Salesforce Health Cloud

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Patient engagement software from Salesforce builds on effective CRM features used by both B2C and B2B ecommerce businesses, adding secure communication, patient registration, scheduling, and reminders. Health Cloud CRM, you can unify patient data, facilitate communication across channels and devices, and ultimately enhance patient relationships. Salesforce Health Cloud also enables useful triggers and workflows that make important care information available to both patients and providers on any connected device.

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eClinical Works Patient Engagement provides a suite of tools focused on making communication between providers and patients secure, easy, and convenient.

Consult-PRO

Consult-PRO

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As technology progresses in the dental care space, it has become vital for dentists and dental specialists to move with the times. It is clear that cloud technology is here to stay and any dental practice that does not use a cloud-based practice management system will suffer the consequences. Identifying these trends and realizing that dentists and patients have the same needs all around the world, Consult-PRO—a provider of the most up-to-date dental techniques and 3D animated videos —is creating patient sympathetic learning tools that empower, educate and improve confidence of every patient.

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Mend is a healthcare communications platform. Mend can connect to patients anytime, anywhere, and with any device through messaging, video, or forms. Mend can send or collect any information from a patient or a third party related to a patient's case. Mend is the absolute easiest, fully integrated technology to engage your patients.

WELL Health now Artera

Artera

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Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff. By unifying disjointed communications and information into a single channel for patients, Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations.

RecallMax

RecallMax

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RecallMax a software solution designed to help dental practices and groups minimize cancellations, increase revenues, and make office staff more productive. The purposely designed toolbar makes it easy to complete your daily tasks without even having to leave your practice management system. RecallMax focuses on four essential success factors. These factors encompass hygiene and recall management, unscheduled treatment management, short-notice cancellation management, and pre-appointment management.

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Luma's Patient Success Platform unifies and automates each of a patient's healthcare journeys - access & operational, clinical, and financial -- to help them be healthier. It integrates with more than 80 EHRs to give staff and clinicians a fuller view of the patient with less manual outreach.

Athenahealth

athenaOne

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Increase clinical efficiency, optimize financial performance, and deliver outstanding patient and provider experiences with our cloud-based suite of services. athenaOne integrates EHR, revenue cycle management, and patient engagement capabilities, combining powerful technology with expert services and data-driven insights from the largest, single, connected network in healthcare.

Weave Communications

Weave Practice Analytics

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Weave Practice Analytics gives you an in-depth look at trend data to bring back patients with unscheduled treatment, canceled appointments, and other priority patients. Notably, the feature’s ability to access dental insurance demographics will allow office owners to maximize profitability. Weave Practice Analytics gives you deeper insights into your practice to help boost profitability, improve treatment acceptance rates, identify areas of improvement and trends, and create better experiences for you, your staff and your patients.

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Pabau is a clinic management software that collects and organizes all the information you gather throughout the client life cycle, then empowers you to use it to achieve great things. It will help you automate the consultation process, help dramatically grow your sales & save you time by eliminating business chaos. Pabau is practice management software with a CRM system that is built to handle the entire patient journey seamlessly - without endless repetitive tasks.