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Rippling Logo Award Winner Product Badge
Rippling

Rippling

Composite Score
9.1 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
89%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

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0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Interactive Organizational Chart

92

Leave Management

92

Scheduling

90

Position Management

89

Benefits Administration

89

Payroll Administration

88

Employee Record

88

Workforce Planning

86

Reporting and Analytics

86

Learning and Development

85

Time and Attendance

85

Vendor Capability Ratings

Average 86

Breadth of Features

89

Quality of Features

89

Usability and Intuitiveness

89

Business Value Created

87

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of Customization

85

Ease of IT Administration

84

Availability and Quality of Training

84

Vendor Support

84

Rippling Reviews

Robin F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great integrations/functionality, but quirky

Likeliness to Recommend

7 /10

What differentiates Rippling from other similar products?

Rippling is forward thinking compared to other systems I've used. There is a lot of functionality and it provides workflows that automate certain tasks.

What is your favorite aspect of this product?

Integrations and automations

What do you dislike most about this product?

The company has been around a while but acts a bit like a new company that hasn't quite figured things out yet. They have made changes that affect our payroll without telling us, some of the basic reporting isn't there or doesn't work properly (turnover for example), T4s for Canadian emploiyees weren't right and so on. Their support team often doesn't seem to know how to rectify things or just points you to help articles that aren't relevant.

What recommendations would you give to someone considering this product?

Decide how much you're willing to fiddle with things that don't quite work right before going ahead. We are committed now but I'm not sure I'd choose Rippling again if we were starting from scratch.

Pros

  • Unique Features
  • Transparent
  • Security Protects
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Less Effective Service
  • Less Efficient Service
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Best-in-class HR platform for employees

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Easy to use and great for benefits administration

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Efficient Service

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