What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Prospect Tracking
Data Ingestion and Interoperability
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Pipedrive Reviews
Lokesh K.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Aug 2023
Fantastic Product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its Sales VISULATIION process is unique.
What is your favorite aspect of this product?
It allows me to create custom pipeline template.
What do you dislike most about this product?
I don't have anything which will lead to me disliking it.
What recommendations would you give to someone considering this product?
It offers a unique way to visualize Sales process.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Susan M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Excellent CRM easy to use and saves a lot of time.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It aided us in gathering leads, moving them through a pipeline, and determining next actions for the leads we had. It allows us to handle all of our clients in one location, and the greatest part is that it has an automated reminder tool that allows us to keep track of all of our pending leads. Everything from adding custom fields to altering our sales funnel stages based on our company needs to turning entire modules on and off with a single click is customizable.
What is your favorite aspect of this product?
The Kanban view is one of the clearest deal management tools for both sales and management usage. What I loved best about it was the user interface, which has really aided us in tracking the customer journey and keeping records of all our leads, sales, and money. Pipedrive gives a comprehensive, efficient, and user-friendly overview of our sales pipeline, and we can monitor the particular development of all of our sales team members in the organization, as well as the proposals made to potential clients.
What do you dislike most about this product?
It takes a lot of tweaking to get the most out of it; if you don't make these changes, you'll have a pretty untidy looking CRM in a few years, and the reports aren't the most appealing area either. It took some time to combine it with other applications, but it was eventually addressed owing to our patience and the technical experts at the company. Otherwise, I believe it is a well-rounded tool that is simple to use and, most importantly, beneficial to our sales staff.
What recommendations would you give to someone considering this product?
Pipedrive is ideal for small teams that need to manage leads and leads across several channels, from lead creation to completing the sale. If you're a small business searching for a CRM to help you manage and move leads without spending a fortune on Salesforce, Pipedrive is the finest option - it's even better than Excel.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Waleed K.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2023
"Powerful CRM with room for growth and innovation.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is known for its user-friendly and intuitive interface, making it easy for sales teams to quickly adopt and use the platform effectively.
What is your favorite aspect of this product?
Pipedrive's focus on sales-centric features is one of its most valuable aspects. The platform is purposefully designed to cater specifically to sales teams, with functionalities that are centered around streamlining and enhancing the sales process. This makes Pipedrive a preferred choice for businesses that prioritize sales and rely on a CRM that aligns closely with their sales-oriented needs.
What do you dislike most about this product?
Some larger organizations with complex sales processes and a high number of users may find Pipedrive's features and scalability limitations as compared to more enterprise-focused CRM solutions.
What recommendations would you give to someone considering this product?
Before implementing any CRM, have a clear understanding of your sales processes, requirements, and pain points. This will help you determine if Pipedrive's sales-centric features align well with your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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