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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Prospect Tracking
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Lead Generation
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Olivia M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A fantastic CRM tool to improve the sales process.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is a powerful CRM application which is extremely easy to implement and set up. I like it's designe and and simplicity of use and this makes it easy to manage. The interface is user-friendly and makes it easy to create and customize reports. I like how it automatically tracks all calls and emails, creating reminders on the scheduled date and time.
What is your favorite aspect of this product?
Pipedrive has a database for clients and general contacts which enables us to quickly allocate the client we want to work with. Pipedrive also allows the entire organization to easily collaborate no projects which increases productivity and their is no communication breakdowns as a result of missing email chains or other issues. With the help of Pipedrive, we can work easily and effectively.
What do you dislike most about this product?
Sometimes, some synchronizations and automations are very slow and slows down the work. Nothing much negative to mention about Pipedrive.
What recommendations would you give to someone considering this product?
With Pipedrive, work becomes very easy and it makes it easier to engage with clients.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
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Raschelle M.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Excellent CRM for demanding workflows.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It helped my team organize their portfolio more effectively. This improves visualization throughout the sales process. Expand your pipeline by providing better customer care. Pipedrive has solved a sales management issue. A universal and complete system for ordering workflows. It also facilitates integration with commercial systems such as MailChimp through API configuration, increasing benefits, promotions and information when interacting with potential customers.
What is your favorite aspect of this product?
It is a user-friendly platform that allows you to better manage your pipeline. You can track the entire sales process from the moment a lead is generated until the deal is closed-win. It is a powerful CRM that handles the entire methodological process in a sales agreement to save time. It focuses on customers with the highest purchasing power, developing a personalized approach for each customer, and OneDrive integration is an added bonus.
What do you dislike most about this product?
The interface is a little boring, and the information required to create a lead should be a little more restricted. The Android application's functions must be optimized; the delay prevents it from functioning properly. Pipedrive should incorporate better lead and qualified lead filters.
What recommendations would you give to someone considering this product?
If you're looking for an easy-to-use CRM that will help you improve your sales and follow-up process, Pipedirve is what you're looking for and is one of the best solutions to implement for any type of business. For those of us who like good sales management orders in an objective and concrete way, it's just worth implementing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Becky F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Pipedrive is a robust CRM tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive offers numerous choices and ambitions. It centralizes all information relevant to trade so that it can be accessed easily, improving both output and efficiency. This program is awesome since it allows several people from our company to work together on a same project. Because no emails have been lost or other problems have arisen, communication remains smooth.
What is your favorite aspect of this product?
It is easy to utilize Pipedrive's architecture to develop a flowchart that displays sales potential, dialogues, and deals. It provides a logical structure for tracking sales cycles and quick team creation. It is not an all-in-one solution with as much customization as Salesforce. But it serves its purpose well for light CRM work.
What do you dislike most about this product?
Instead of taking notes using hand, your team may simply upload a video or record a new part. Sending a text message to remind you of a meeting or follow-up.
What recommendations would you give to someone considering this product?
Pipedrive blends an easy-to-navigate UI with a wealth of useful functions. It's an all-in-one CRM that's pleasant to the eye and straightforward to utilize. But fresh leads are perplexing. It needs a mailbox to keep them to be readily recognised and utilized without exploring the contacts area. Overall, I suggest it to beginning CRM users.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Respectful
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