What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Prospect Tracking
Data Ingestion and Interoperability
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Pipedrive Reviews
Dominique B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great CRM tool to improve the sales process.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The statistics offered by the offer are vital metrics for the sales target, which is one of the benefits. It's fantastic to be able to manage all of my connections in one spot and see a history of what's happened with each of them. We used to struggle with project completion and communication throughout the process. Thanks to PipeDrive, we're all on the same page now, and there's complete transparency with notes throughout the platform. As a corporation, we are establishing the duration and volume of our sales and transaction cycles. We can follow the start of sales talks and the signing of a deal.
What is your favorite aspect of this product?
Pipedrive framework generates a consistent flowchart for sales leads, chats and contract talks, which I enjoy. Pipedrive provides a logical structure for tracking sales cycles in an organized and consistent manner. PipeDrive has a lot of options to make and accomplishments to set, and we appreciate those constraints since they help us keep our game consistent. Custom fields make it simple to cover all conceivable outcomes. Pipedrive is wonderful since it allows our entire firm to collaborate on projects. There are no communication breakdowns due to lost email chains or other difficulties.
What do you dislike most about this product?
When it comes to targeting leads and offering an opportunity for a customer, PipeDrive becomes helpful, but it does very little for the real organization or labor work necessary to monitor a client's trial orders. When it comes to key leads, the app may be loaded with information by reviewing all leads without filtering. Furthermore, for those with less technological knowledge, the app might be challenging to use at times.
What recommendations would you give to someone considering this product?
Is an excellent choice for firms seeking a pure CRM platform without many of the bells and whistles that Salesforce provides. Basic analytics, dashboard choices, measurable metrics, and customisation are all included. I would propose employing training materials to create the most successful and structured sales strategy possible. If you're still unsure, give it a go in the short term to determine if it's a good fit for your company. Many of the existing CRMs I've tested were so detailed and thorough, but also so difficult to grasp, that they couldn't be customized. Pipedrive has a limited amount of points, which makes my job much easier.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Elysha-sądo E.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2022
An effective sales force automation tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It provides us with the resources to activate sales intelligence and identify the most beneficial relationships and prospects to advance our objectives. It offers excellent and stable communication between departments, is highly visual, and is therefore simple to follow. It is simple to add clients and move them in accordance with the commercial stage they are in.
What is your favorite aspect of this product?
One of the greatest cloud hosting services for customer data currently accessible is Pipedrive's integration of their customer relationship management with the cloud. The technology guarantees that at least 90% of any issues we might have when migrating lists can be fixed without incident. It is adaptable and scalable. It features a helpful tracking feature that serves as a reminder to follow up on leads. Its reporting feature is simple to use and maintain.
What do you dislike most about this product?
Small businesses would benefit more from it. It lacks sophisticated functionality yet has all the fundamental features. The design of the Pipedrive may be improved, and hidden fields cannot be added or significantly altered. Workflows might be improved. Complex workflows cannot be made. Additionally, they address various other workflow-related problems. Activities, not the passing of time, are what set off triggers.
What recommendations would you give to someone considering this product?
For small firms to manage their sales cycles, Pipedrive is an entry-level tool. For tiny startups, it might be a smart place to start. The product's capabilities and customization possibilities are constrained as the sales team expands. Pipedrive offers a seamless experience.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Snowden M.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Customizable tool for managing sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is a flexible CRM tool with a built-in architecture that focuses on sales and offers excellent serviceability. The staff can spend more time selling and less time organizing thanks to this straightforward yet incredibly effective piece of software. It has many helpful features, but most importantly, it makes it very simple to work on projects with other team members and to tag other team members.
What is your favorite aspect of this product?
The most excellent and versatile CRM application is Pipedrive, which offers a wide range of valuable features and gives us access to the tools we need to automate workflows. With the help of this powerful tool, we can create winning habits related to our corporate objectives and boost the productivity of our sales team. Pipedrive automates administrative duties by making it simpler to organize and manage the work team's tasks, events, and activities.
What do you dislike most about this product?
The most excellent and versatile CRM application is Pipedrive, which offers a wide range of valuable features and gives us access to the tools we need to automate workflows. With the help of this powerful tool, we can create winning habits related to our corporate objectives and boost the productivity of our sales team. Pipedrive automates administrative duties by making it simpler to organize and manage the work team's tasks, events, and activities.
What recommendations would you give to someone considering this product?
The most excellent and versatile CRM application is Pipedrive, which offers a wide range of valuable features and gives us access to the tools we need to automate workflows. With the help of this powerful tool, we can create winning habits related to our corporate objectives and boost the productivity of our sales team. Pipedrive automates administrative duties by making it simpler to organize and manage the work team's tasks, events, and activities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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