Pipedrive

What differentiates Pipedrive from other similar products?

We don't have much time to enter CRM information. Pipedrive saves us time managing CRM and documenting customer opportunities. We no longer spend as much time as we used to on sales reports. Improve the sales process and link marketing and sales. We may assess the impact of the sales process and then investigate why a deal did not succeed at the level it did.

What is your favorite aspect of this product?

I enjoy how businesses connect to one or more contacts and subsequently to transactions. It's simple to use and easy to combine with other apps. It's simple to set up and operate, and it has a fantastic auto-onboarding approach. I appreciate that we can partially customize pipelines. Pipedrive also features a plethora of upgrading choices.

What do you dislike most about this product?

The marketing options are quite restricted, and what I detest the most is that there is no attribution of inbound leads to Pipedrive forms. We have no clue where the leads for our online forms are coming from, therefore we need to ask them. It's a little pricy, and the packages appear to be a little complicated in terms of upsell choices. There are too many alternatives for additional costs. They may also be given a lengthier trial period.

What recommendations would you give to someone considering this product?

This is an excellent CRM software, Pipedrive is very easy to implement and improves workflow, it is also very efficient for self-service.

What differentiates Pipedrive from other similar products?

Pipedrive has been really useful in determining how far along all of my customers are in my pipeline, indicating tasks that need to be finished, and providing me with tools I can use to stay in more frequent communication because I find it challenging to maintain track of several clients at once, by making each feature accessible to everyone and making it simple to use and navigate, Pipedrive has helped me overcome my own lack of organizing abilities. Deals, assignments, predictions, and meetings have all significantly improved my sales abilities.

What is your favorite aspect of this product?

I like how I can set up reminders to remind me how long it has been since I last communicated with a certain consumer. It's also really useful to be able to simply interact with my customer via Pipedrive and maintain the contacts related with specific agreements. Keeping track of deals in Pipedrive has helped me understand the flow of what has to happen at each stage by categorizing them. This is complemented with tasks (task queues) that allow me to stay "on task" and prevent anything from escaping my MQL, SQL and Clients.

What do you dislike most about this product?

Some logging capabilities (especially email logging) can be weird and clumsy. As much as I enjoy the Pipedrive Outlook plugin, it occasionally has problems with improper login and has lost certain email data. Threads spread on their own, making it harder to discover exactly what you're looking for. Searching through extensive email history may be time-consuming because I can't just use CTRL+F and search for something specific, thus I have to dig. I've also had some formatting errors with the email tool, where it doesn't properly style links.

What recommendations would you give to someone considering this product?

I would suggest Pipedrive above other firms only because of its ease of use and the support staff, which gives helpful materials, templates, and tips to assist me improve my sales experience. Pipedrive has a lot of fantastic features that you may use. Take the time to learn about all of the features so you can utilize them correctly. I like the Things tool, but I used to abuse it by scheduling all of my tasks at once and being overwhelmed.

What differentiates Pipedrive from other similar products?

For our employee-recognition-software-based firm, Pipedrive served as the company's CRM. Sales made up the bulk of its users, however other divisions might request access. Finding a cheap, simple, and scalable CRM that can accommodate our expanding needs was a top priority. Making calls, sending emails, and moving transactions along are all part of a typical day.

What is your favorite aspect of this product?

My company uses Pipedrive to track leads and manage our sales funnel. Is it employed across the board, but under the growth team's watchful eye? Clear contact management, organized lead storage, and constant tabs on promising new leads are just a few of the issues that this solution for businesses helps fix. The sales pipeline consists of several interconnected phases that allow you to monitor and manage everything from initial contact through qualified lead to closed transaction. The necessity for administration is removed, and all of our teams can now access and update the same, unified CRM in real time.

What do you dislike most about this product?

There was hardly no help available. Agents were uninformed, and keeping track of discussions was a hassle. There were several issues with the integrations, and the cost just kept going up.

What recommendations would you give to someone considering this product?

Each sales pipeline might have its own unique set of phases for monitoring everything from initial contact to final closing. The necessity for administration is removed, and users have a centralized hub from which to manage their customer relationship management data. Every member of the team has access to the complete history thanks to a comprehensive tracking system.