Pipedrive

What differentiates Pipedrive from other similar products?

In using it to oversee the company's clientele, I was able to achieve fantastic achievements. The sales staff kept all client data in a notebook before using it. I decided to alter the rules of the game because they weren't helping us be as productive as possible. Your sales staff will benefit greatly from using this product. The highest possible recommendation.

What is your favorite aspect of this product?

With this app, you can track the progress of your pipeline and the many contacts, firms, and leads inside it, as well as do the necessary follow-up tasks. As a result, you can monitor the activities of your sales staff and learn how to enhance the quality of the services you offer. Marketing campaigns are out of the question, and neither can bulk emailing techniques à la Mailchimp.

What do you dislike most about this product?

They have room to expand into areas like marketing and customer service. It has the option of capturing video and expanding into new chapters. Input from a video rather than written notes from the team. Confirmation of a meeting or a follow-up by mobile.

What recommendations would you give to someone considering this product?

As a manager, I have my business development team use Pipedrive. This is so that all of the leads can be monitored in one area, and the charge can be monitored in the same place. The team responsible for estimating sales and setting goals must do this. In addition, everything will be continuously updated and simple to monitor. The timetable for following up can be easily reminded.

What differentiates Pipedrive from other similar products?

Create your project stages in sales or use an existing template. Add your deals or import them automatically from a spreadsheet or CRM. Get automatic alerts and reminders to keep everything on track. Sales forecasts are updated every time you move a deal through the funnel. Schedule reminders for all your sales activities. Keeps track of all your movements.

What do you dislike most about this product?

Support is a bit limited for small accounts. There are certain plans that offer chat and phone support, but for us as a small business it tends to have limited email support, you can see that this was an issue depending on the needs of the team. You can generate reports that show all your leads and lead stages, which was sufficient, but if you are looking for more advanced reports to determine things like retention rates, you will not find them, at least on the plan they offer.

What recommendations would you give to someone considering this product?

Can be used to track and see what your sales reps are doing and where they can improve services. You can't use it for marketing campaigns and you can't send mass emails; it allows us to solve our sales management, customer database. Email marketing management and contacts are also managed very well, it had simple integrations and it's very easy to use for our team. It manages customer data and also ensures that we have a sales funnel at the end, giving us leads at the end.

What differentiates Pipedrive from other similar products?

It meets our needs; it has assisted us in expanding our reach, capturing the audience we require through campaigns, following up with consumers, and growing our profitable business. It has functioned well in my firm, and we have experienced an increase in income since implementing Pipedrive; it includes all we want from a CRM and more. Its online forms allow for email automation and lead collection. I haven't utilized their chatbot function extensively, but from my short inspection, it appears to be rather decent.

What is your favorite aspect of this product?

It is a piece of software that facilitates the administration of customer relationships in my organization. Its interface is straightforward and easy to use; it gives everything we need to join the market, identify clients, and provide them the proper products and services based on their wants and availability. It has aided in the improvement of critical sales procedures. It's simple and obvious, and I enjoy how it's the ideal data model testing environment for refining and refining your model as you expand. This helps businesses to save money on high-priced sales force implementation and consultants.

What do you dislike most about this product?

The program is fantastic, and its performance is perfect, but its integration with third-party tools is restricted; if it improves, it might help us utilize our tools more efficiently, saving time and effort. It should include basic email marketing and marketing automation skills, and I'd want to see more and deeper integrations to decrease expenditure on other products.

What recommendations would you give to someone considering this product?

If you use GSuite, link your email and calendar to Pipedrive; it's ideal for broadening a brand's reach, channeling to a bigger audience, and better managing customer interactions.