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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Prospect Tracking
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Lead Generation
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
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Kristy W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Affordable and user-friendly tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Prior to Pipedrive Sales, my sales staff entered all the customers' data into a notebook which was quite difficult and unproductive. That's why I made the decision to alter the game's guidelines, and our output immediately rose. Our sales staff find this to be a more valuable tool than others.
What is your favorite aspect of this product?
Pipedrive Sales is a cost-effective, simple-to-use, and customized cloud-based CRM application. We mainly used it to organize all the things in a central place. For instance, it keeps our sales staff accountable and organizes customer information. It is really helpful to track all leads in one location and the status of the charge. It also has adaptable integration, pipeline development, and data entry.
What do you dislike most about this product?
Due to the lack of integrated solutions for contract administration, I must email each contact separately and sequentially. As we're unsure of the source of the leads for our online forms, we must approach them directly for this information. It crashes and crashes once again.
What recommendations would you give to someone considering this product?
It would be a terrific tool if you needed a tool for sales teams with a longer sales cycle. Given that Pipedrive is primarily geared at opportunities with a lengthy sales process, it might not be the optimal solution for sales teams with a short close period.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rubina M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Its user-friendly, and has a good search filter.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with seamless integration into Gmail and Outlook, Pipedrive is a great CRM option. Compared to rivals, Pipedrive is simple and has quality features.
What is your favorite aspect of this product?
The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
What do you dislike most about this product?
Configuring reports can be hard sometimes as the fields for sorting data can be confusing.
What recommendations would you give to someone considering this product?
Pipedrive is a great tool for sales teams that have a longer sales cycle and need to keep track of deal progress over time without losing the details of an opportunity. Pipedrive may not be the best tool for sales teams that have a very short close period as Pipedrive is focused more on opportunities that have several steps in the sales process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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Siddharth K.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Easy to use, Loaded with features, Best of all
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive offers a simple and interactive UI that offers incredible insights to analyze the characteristics of successful deal cycles. It is highly customizable in nature, and it helps to establish exclusive Sales Processes for the company. Reporting Features allow you to view company statistics in real-time.
What is your favorite aspect of this product?
The Live Dashboard offers you a real-time summary of your performance including New Deals, Won Deals, and Lost Deals. It allows you to keep track of clients from the very first point of contact till the end of the process. It allows you to quickly and easily add automated tasks such as Lead Sourcing, Building Relation
What do you dislike most about this product?
The reporting features could be improved to provide a better view of the overall statistics and data associated with the statistics
What recommendations would you give to someone considering this product?
Pipedrive has gone on to become one of the leading CRM platforms for tracking Communications, Leads, and Deals. Pipedrive has gone on to become one of the leading CRM platforms for tracking Communications, Leads, and Deals. Compared to other CRM and Pipeline Tools, Pipedrive is one of the most affordable. You can use Pipedrive CRM to improve the way your business works.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Saves Time
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