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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Prospect Tracking
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Lead Generation
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Anusha S.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Jonathan W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Features are disappoitning
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
A lack of features that hold sales leaders accountable for leads and reporting
What is your favorite aspect of this product?
Ease of set up
What recommendations would you give to someone considering this product?
Do a proper in-house evaluation of CRM tools if you equire them specifically for managing accounts and your sales process
Pros
- Effective Service
- Fair
- Trustworthy
- Efficient Service
Cons
- Less Performance Enhancing
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
Monica L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Speed up the sales process
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive Sales have offered us excellent features that help us with our customer database and sales management. It had straightforward integrations and was very simple to use for our team in addition all the information will be easily updated and tracked.
What is your favorite aspect of this product?
For the business development team, I use Pipedrive. Pipedrive Sales have done so many things for me. 1. Simple to organize and personalize. 2. Automatic call and email tracking. 3. Although it aids in the tracking and logging of leads and deals. 4. Pipedrive also assists our sales staff in developing sales funnels and achieving the finest outcomes, which is great once more.
What do you dislike most about this product?
The mobile app is unstable or regularly freezes, even though it has a lot of potential and a sound concept. It needs to be worked on more. Although Pipedrive has a sufficient number of updates, they can occasionally be tedious, so I am content with what it has provided me with thus far. Quality is preferable to quantity.
What recommendations would you give to someone considering this product?
By just using this application, anyone can easily move all of your contacts, businesses, and leads and provide them with follow-up for all the tasks they need to complete before and during the pipeline. Although anyone can use it to monitor the activities of their sales representatives and determine how the services can be improved.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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