What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Prospect Tracking
Data Ingestion and Interoperability
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Pipedrive Reviews
Lokesh D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Pipedrive CRM: A Sales Boosting Tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive stands apart from other CRM tools because it prioritises the needs of salespeople. It's user-friendly enough for novices thanks to its straightforward layout. Pipedrive, on the other hand, isn't as feature-rich as competitors like Salesforce.
What is your favorite aspect of this product?
My sales team and I have found Pipedrive to be a fantastic CRM platform that has really facilitated the simplification and acceleration of our sales operations. I appreciate how the system was conceived with the sales team in mind, making it simple for us to learn and implement. The ability to see our deals and tasks in a pipeline format is a huge time saver.
What do you dislike most about this product?
Pipedrive's limited capabilities in comparison to other CRM software is a drawback. The lack of a telephone system and the mediocre quality of its email integration are two such issues. Also, it can be difficult to develop custom reports due to the reporting and analytics tools' inherent constraints.
What recommendations would you give to someone considering this product?
Pipedrive is ideal for companies of all sizes with straightforward sales procedures. More sophisticated customer relationship management systems, such as Salesforce or Hubspot, are worth investigating for organisations with larger sales teams or more intricate sales processes. When it comes to customer relationship management software, Pipedrive is without peer.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Jes L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Pipedrive solves sales management issues
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
One of the main reasons we decided to go with Pipedrive was because of its web-based nature and intuitive UI. And most crucially, the ability to develop our own sales phases & to switch between sales processes using the drag and drop method is excellent.
What is your favorite aspect of this product?
Our organization engages in extensive sales follow-up operations due to the volume and duration of our offerings. One transaction can be completed in three years or in roughly three months. Pipedrive makes it simple to monitor these procedures. On top of that, we can tailor our sales process to meet our exact requirements.
What do you dislike most about this product?
Sending quotes through Pipedrive would be more convenient if there was a way to customize the quote template to match our company's style.
What recommendations would you give to someone considering this product?
Having the freedom to alter and track our process steps in any way we see fit is invaluable. It's a convenient option because we can utilize the drag-and-drop interface to make the annotations we need and to keep everything up to current as we go between procedures.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time
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Micah R.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Pipedrive simplifies lead and deal management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It's a customer relationship management application tailored to sales teams, and its visible sales pipeline facilitates monitoring of activity and setting of priorities. It's also very modifiable, which meant I could tailor it to my group's needs. Greatly enhancing our ability to keep tabs on things even while we're not in the office is the mobile app.
What is your favorite aspect of this product?
Our work has been significantly more effective as a result of the integration with the various other technologies that we make use of, such as email and software for managing projects. I am positive that Pipedrive will aid in the development of our company and the closing of more sales.
What do you dislike most about this product?
In comparison to other industry leaders I've utilized in the past, such as Salesforce and Hubspot, Pipedrive lacks the sophisticated reporting features I require. Zapier integration is also required, and since that service requires a paid subscription, it is out of the question for most small enterprises.
What recommendations would you give to someone considering this product?
Pipedrive simplifies both the process of lead capture and the organization of deal management. The platform's dashboard is both attractive and intuitive, and it has a wealth of useful add-ons.
Pros
- Saves Time
- Security Protects
- Helps Innovate
- Reliable
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