What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Prospect Tracking
Data Ingestion and Interoperability
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Pipedrive Reviews
yavuz s.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
Best for Lead Management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
We're using pipedrive for more than 6 months and its great to have a such lead management tool
What is your favorite aspect of this product?
Especially it's connection with Google Analytics makes Pipedrive invaluable for us
What do you dislike most about this product?
Some features are getting limited when you're using the intro package but it would be better if we have more
What recommendations would you give to someone considering this product?
I'd definitely recommend them to use this product. before trying expensive competitors.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Islenis V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Optimizes our digital marketing campaigns
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It makes a lot of decisions and sets a lot of goals, and we like that structure because it helps us sustain uniformity within the way we play. It also provides a way to organize the steps in a logical and meaningful way. The CRM tool is wonderful and helps generate a visual representation of how leads and opportunities evolve within a company. What appealed to me most was the user screen, because it has given us a lot of help in directing the customer's steps.
What is your favorite aspect of this product?
I like the speed with which it is possible to generate custom fields, work procedures and lead forms. The best tools in this program are the Google relations and the incorporation of the calendar. I like the design of Pipedrive with respect to generating a consistent outline of flows for sales ideas, discussions and contract communications. I also like the way companies make contact with one or more individuals and then enter into agreement.
What do you dislike most about this product?
Sometimes there are glitches in notifications, however these are possible errors on our part due to lack of knowledge in setting up correctly through the chat. I would also like to see more diversity in the marketing email templates, so there is no need to repeat methods that have already been used.
What recommendations would you give to someone considering this product?
It is quite simple and gives the opportunity for several staff members to work at the same time on the same campaign and database. It offers an extensive, clear and simple explanation of the procedure to sell our products and, consequently, we can observe the specific evolution of each of the members of our sales staff within the company. Pipedrive has a simple user interface and is exceptional for generating and customizing documents. The overlap with Google tools is excellent, particularly in the area of calendaring.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Yavuz E.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2023
Must-Have for Lead Management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I can not really compare with other products but I am using this one for use.
What is your favorite aspect of this product?
When you're in lead management for any business, you should try Pipedrive definitely
What do you dislike most about this product?
It depends on the package you're using but sometimes leads are not flowing as accurate
What recommendations would you give to someone considering this product?
I think they need to use this paid tool for lead management
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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