PheedLoop Logo
PheedLoop Logo
Pheedloop

PheedLoop

Composite Score
6.5 /10
CX Score
6.3 /10
Category
PheedLoop
6.5 /10

What is PheedLoop?

PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

Company Details


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Awards & Recognition

PheedLoop won the following awards in the On-Site Event Management category

PheedLoop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PheedLoop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

10
Since last award

82 Plan to Renew

18
Since last award

73 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PheedLoop?

17% Negative
0% Neutral
83% Positive

Pros

  • Respectful
  • Security Protects
  • Caring
  • Inspires Innovation

Cons

  • Under Delivered
  • Charges for Enhancements
  • Commodity Features

Feature Ratings

Average 70

Vendor e-Commerce

90

Gamification

79

Social Media Channel Integration Outbound

75

Customer Support

75

Metric and Reporting

73

Registration Process/Integration

71

Attendee Engagement

70

Presentation/ Webinar Capabilities

69

Networking Facilitation

67

Exhibitor or Vendor Environment

66

Branding and Visual Customization

66

Vendor Capability Ratings

Average 72

Vendor Support

77

Business Value Created

76

Ease of Implementation

76

Ease of Data Integration

75

Availability and Quality of Training

75

Quality of Features

71

Usability and Intuitiveness

71

Product Strategy and Rate of Improvement

70

Ease of Customization

70

Ease of IT Administration

68

Breadth of Features

63

PheedLoop Reviews

Samantha R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Amazing team to work with an great features

Likeliness to Recommend

9 /10

What differentiates PheedLoop from other similar products?

The look and feel is very sleek, Ease of use, customization and integration the price is right.

What is your favorite aspect of this product?

gamifications

What do you dislike most about this product?

data reports format

What recommendations would you give to someone considering this product?

Hire someone like Redstone to help manage your event, and maximize the customization of platform !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wes D.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Makes virtual & hybrid events easy!

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Can truly provide a virtual conference with networking and exhibit hall capabilities.

What is your favorite aspect of this product?

Creating the event website

What do you dislike most about this product?

Wish the Picture in Picture function was a bit more user friendly in order to allow people to network while watching a live presentation.

What recommendations would you give to someone considering this product?

Give yourself time to learn the features before doing your first virtual event.

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Holly B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Wonderful virtual event platform!

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

The value. PheedLoop's cost structure is amazing considering all of the amazing features you get! Compared to competitors with similar or even less features, PheedLoop is top-notch. They genuinely care about their customers and work to create enhancements directly based on customer feedback.

What is your favorite aspect of this product?

The gamification and user-friendly UI are great. Super easy for our attendees to use and navigate!

What do you dislike most about this product?

I think the registration process and microsite could be improved slightly to allow for better and easier customization. But overall, it gets the job done.

What recommendations would you give to someone considering this product?

Highly recommend!! See if you can sign up to attend one of PheedLoop's quarterly user conferences. You won't be disappointed!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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