Pheedloop

PheedLoop

Composite Score

6.5 /10

CX Score

6.3 /10

20 Reviews Write a Review

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What is PheedLoop?

PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

Company Details

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PheedLoop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PheedLoop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

10
Since last award

83 Plan to Renew

17
Since last award

73 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PheedLoop?

17% Negative

0% Neutral

83% Positive

Pros

Respectful
Security Protects
Caring
Inspires Innovation

Cons

Under Delivered
Charges for Enhancements
Commodity Features

Feature Ratings

Average 70

Vendor e-Commerce

Gamification

Social Media Channel Integration Outbound

Customer Support

Metric and Reporting

Registration Process/Integration

Attendee Engagement

Presentation/ Webinar Capabilities

Networking Facilitation

Exhibitor or Vendor Environment

Branding and Visual Customization

Vendor Capability Ratings

Average 72

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Breadth of Features

Also Featured in...

On-Site Event Management

Score 6.5

View PheedLoop in this category (opens in a new tab)

PheedLoop Reviews

David J.

Role: Operations
Industry: Manufacturing
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2024

Pheedloop partners with clients for success.

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Unique virtual networking that enhanced attendee engagement.

What is your favorite aspect of this product?

The virtual networking and presentations helped us achieve our goals in a tough time for our industry. Pheedloop supported and stood by us throughout this time.

What do you dislike most about this product?

Some corporate networks block access to the system.

What recommendations would you give to someone considering this product?

Meet and discuss your unique situation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Jodi R.

Role: Consultant
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product for the price! Support desk is 100.

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Price point is definitely a feature.

What is your favorite aspect of this product?

All in one event platform.

What do you dislike most about this product?

Sometimes a bit tricky to find something.

What recommendations would you give to someone considering this product?

It is quite easy to use once you get the hang of it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Magdalena Bonnelly, VEMM, C.

Role: C-Level
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use, but disappoints.

Likeliness to Recommend

4 /10

What differentiates PheedLoop from other similar products?

Ease of use - it is not complicated to set up. However, lack of customization and tech restrictions make this software a disappointing one for me.

What is your favorite aspect of this product?

Ease of set up and registration

What do you dislike most about this product?

Production of the conference, moving speakers from backstage to the front stage, and Zoom integration was disappointing.

What recommendations would you give to someone considering this product?

More intuitive production features.

Pros

Caring
Respectful
Acts with Integrity

Cons

Vendor Friendly Policies
Vendor's Interest First
Commodity Features

PheedLoop

What is PheedLoop?

Company Details

Need Assistance?

Awards & Recognition

PheedLoop Ratings

82 Likeliness to Recommend

10 Since last award

83 Plan to Renew

17 Since last award

73 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+63 Net Emotional Footprint

How much do users love PheedLoop?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Customer Support Support before, during, and after event. Technical support available during the event.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

On-Site Event Management

PheedLoop Reviews

David J.

Pheedloop partners with clients for success.

Likeliness to Recommend

Pros

Jodi R.

Great product for the price! Support desk is 100.

Likeliness to Recommend

Pros

Magdalena Bonnelly, VEMM, C.

Easy to use, but disappoints.

Likeliness to Recommend

Pros

Cons

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