Pheedloop

PheedLoop

Composite Score

6.6 /10

CX Score

6.5 /10

21 Reviews Write a Review

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What is PheedLoop?

PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

Company Details

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PheedLoop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PheedLoop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

83 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 68%
Negotiation and Contract:: 56%
Conflict Resolution:: 68%
Strategy & Innovation:: 62%
Service Experience:: 72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PheedLoop?

16% Negative

0% Neutral

84% Positive

Pros

Respectful
Security Protects
Caring
Inspires Innovation

Cons

Under Delivered

Feature Ratings

Average 69

Vendor e-Commerce

Gamification

Social Media Channel Integration Outbound

Customer Support

Metric and Reporting

Registration Process/Integration

Attendee Engagement

Presentation/ Webinar Capabilities

Networking Facilitation

Exhibitor or Vendor Environment

Branding and Visual Customization

Vendor Capability Ratings

Average 74

Vendor Support

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Breadth of Features

Also Featured in...

Virtual Event Management

Score 6.6

View PheedLoop in this category (opens in a new tab)

PheedLoop Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Easy to Use Virtual Events Platform.

Likeliness to Recommend

7 /10

Pros

Reliable
Trustworthy
Inspires Innovation
Altruistic

Cons

Charges for Enhancements
Less Generous
Under Delivered

Beth H.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Pheedloop listens to their clients. If you see a need in their platform they do there best to implement it. They host events for their clients that highlights the platform and introduces new features within the platform. This is great becuase it allows clients to see new features in use and ensures that Pheedloop employess are not only creating a platform but working within it themselves.

What is your favorite aspect of this product?

The ease of the platform.

What do you dislike most about this product?

The sizing of images

What recommendations would you give to someone considering this product?

Definatly worth the money. It is ease to use, the customer service is great and the features are amazing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steve K.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product that is constantly improving

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

They have really built a software solution around user needs.

What is your favorite aspect of this product?

The level of customization that is available.

What do you dislike most about this product?

Some minor things around day of event management, but most have been improved since I used the product last.

What recommendations would you give to someone considering this product?

Make sure you have a good plan in place for your event that compliments the features available.

Pros

Helps Innovate
Continually Improving Product
Caring
Transparent

PheedLoop

What is PheedLoop?

Company Details

Need Assistance?

Awards & Recognition

PheedLoop Ratings

83 Likeliness to Recommend

83 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love PheedLoop?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Customer Support Support before, during, and after event. Technical support available during the event.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Virtual Event Management

PheedLoop Reviews

Easy to Use Virtual Events Platform.

Likeliness to Recommend

Pros

Cons

Beth H.

Fantastic Product

Likeliness to Recommend

Pros

Steve K.

Great product that is constantly improving

Likeliness to Recommend

Pros

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Feature Ratings

Vendor e-Commerce

Gamification

Social Media Channel Integration Outbound

Customer Support

Metric and Reporting

Registration Process/Integration

Attendee Engagement

Presentation/ Webinar Capabilities

Networking Facilitation

Exhibitor or Vendor Environment

Branding and Visual Customization

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Breadth of Features