Paycor Logo
Paycor Logo
Paycor

Paycor

Composite Score
7.2 /10
CX Score
6.8 /10

What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Payroll category

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

89 Plan to Renew

70 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
54%
Negotiation and Contract:
34%
Conflict Resolution:
49%
Strategy & Innovation:
49%
Service Experience:
47%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+48 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

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14% Negative
24% Neutral
62% Positive

Pros

  • Respectful
  • Reliable
  • Friendly Negotiation
  • Security Protects

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor's Interest First

Feature Ratings

Average 77

Direct Deposit

86

Self Service Portal

78

Accounting Systems Interface

78

Tax Form Preparation

77

HR Systems Interface

76

Compensation Management

75

Retirement Plan Tracking

75

Taxation Deduction

74

Time and Attendance

74

Benefits Calculation

73

Vacation and Leave Tracking

73

Vendor Capability Ratings

Average 68

Breadth of Features

72

Usability and Intuitiveness

72

Ease of Data Integration

72

Ease of IT Administration

71

Business Value Created

70

Availability and Quality of Training

69

Quality of Features

68

Product Strategy and Rate of Improvement

67

Ease of Implementation

67

Ease of Customization

65

Vendor Support

57

Paycor Reviews

Randall M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Integrates well with other software

Likeliness to Recommend

9 /10

What differentiates Paycor from other similar products?

The time tracking software does not act as a timecard rather just summarizes the important details.

What is your favorite aspect of this product?

Accuracy and efficiency

What do you dislike most about this product?

I have not encountered any problems.

What recommendations would you give to someone considering this product?

If you are not satisfied with your current payroll software, I would definitely investigate Paycor to see if it works for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very basic functionality

Likeliness to Recommend

1 /10

What differentiates Paycor from other similar products?

I do not believe Paycor differentiates themselves from other payroll vendors at all.

What is your favorite aspect of this product?

Initially, the ease of use but as they implemented new or updated modules, there were many system failures, issues, poor service

What do you dislike most about this product?

Complete lack of service to our needs. Unresponsive account management, disregarded our issues when the system had errors, lots of issues with their benefits module not working and not rolling changes down to payroll, Excessive manual corrections from timekeeping problems and benefits problems. Lack of response when we would contact them requesting help when the system was having problems.

What recommendations would you give to someone considering this product?

Stay away if you have more than 50 employees.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable
  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Ease of Access!

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Productive
  • Less Effective Service

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