
What is Paycor?
Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
7
Since last award
100 Plan to Renew
76 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
- Product Experience:
- 67%
- Negotiation and Contract:
- 46%
- Conflict Resolution:
- 43%
- Strategy & Innovation:
- 72%
- Service Experience:
- 56%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycor?
Pros
- Efficient Service
- Performance Enhancing
- Appreciates Incumbent Status
- Reliable
Cons
- Security Frustrates
- Under Delivered
- Less Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Analytics and Reporting
Assessment Test Templates
Mobile
Test Customization
3rd Party Integration
Online Cloud Platform
Artificial Intelligence / Machine Learning
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
Also Featured in...
Paycor Reviews
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Always improving, without testing it first.
Likeliness to Recommend
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Under Delivered
- Less Transparent
- Security Frustrates
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2025
Overall user friendly
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Lisa A R.
- Role: Human Resources
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Feb 2025
Client Customer Service - You get what you pay for
Likeliness to Recommend
What differentiates Paycor from other similar products?
The cost and contracting. Paycor has a decent cost that is affordable, and you are not locked into long term contracts.
What is your favorite aspect of this product?
Paycor has a variety of modules available that are relatively simple to use and are customizable.
What do you dislike most about this product?
The majority of their support center agents are just reading from a script and are not knowledgeable enough about the product. Their case management is horrible! You are given a case number, but no correspondence tracking is done within the case for review. They don't always respond to you when you update your case. I have been told numerous times of a 'work around' instead of actual fixes and have been given incorrect information on solutions. I have been told I am wrong on how the product works when it is not working correctly or how it has in the past when I know fully that I am not wrong.
What recommendations would you give to someone considering this product?
If day to day customer service is important to you this is not the product you want.
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
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