Paycor Customer Reviews 2025 | SoftwareReviews

Paycor

Composite Score

7.4 /10

CX Score

7.3 /10

67 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

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Awards & Recognition

Paycor won the following awards in the Human Capital Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 67%
Negotiation and Contract:: 54%
Conflict Resolution:: 60%
Strategy & Innovation:: 67%
Service Experience:: 62%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

11% Negative

21% Neutral

68% Positive

Pros

Respectful
Performance Enhancing
Continually Improving Product
Enables Productivity

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Employee Record

Talent Acquisition

Compensation Planning & Forecasting

Payroll Administration

Document Management (DMS) Capabilities

Position Management

Time and Attendance

Talent Management

Self-Service Applicant Portal

Workforce Planning

Scheduling

Vendor Capability Ratings

Average 73

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Applicant Tracking Systems - Enterprise

Score 7.4

View Paycor in this category (opens in a new tab)

Payroll

Score 7.2

View Paycor in this category (opens in a new tab)

Pre-Employment Testing

Score 6.4

View Paycor in this category (opens in a new tab)

Paycor Reviews

Raghu S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Good product but support can be better

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

The product is great. The ATS and benefits products cannot be beat and have saved us so much time and have added an immeasurable amount of efficiency. We had an unfortunate implementation experience, with our "dedicated" Paycor implementation team turning over 3 complete times.

What is your favorite aspect of this product?

Paycor has a great training section for Adminstrators. They have live classes and pre-recorded trainings and even quick FAQ's if the user has a question on a product or service. I like attending the live classes that Paycor offers.

What do you dislike most about this product?

Paycor customer support and implementation could be better.

What recommendations would you give to someone considering this product?

Customer Support can be a nightmare, as it takes a long time to get issues resolved and tickets get closed out randomly without proper resolve.

Pros

Trustworthy
Inspires Innovation
Respectful
Client Friendly Policies

Hely P.

Role: Human Resources
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Talent Acq. feature are more delightful

Likeliness to Recommend

7 /10

What differentiates Paycor from other similar products?

The software offers features including benefits administration, payroll, personnel tracking, attendance record, and more. These features enable an automated system for basic HR functions.

What is your favorite aspect of this product?

Talent Acquisition is one of them

What do you dislike most about this product?

Organizational Strategy

What recommendations would you give to someone considering this product?

Paycor is very user friendly and would recommend it anyone in need of a similar resource

Pros

Continually Improving Product
Performance Enhancing
Caring
Client's Interest First

Sheree K.

Role: Human Resources
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Customization Options Great for our Org!

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

The customization available is helpful for our unique non-profit needs.

What is your favorite aspect of this product?

The self-service and customization of the features has helped empower our staff, increase the buy-in for the product implementation and streamlined some of our formerly manual processes.

What do you dislike most about this product?

As newer product users, we haven't encountered any major issues yet.

What recommendations would you give to someone considering this product?

Participate in the product demo and survey stakeholders about their needs to have detailed information to provide Paycor. Knowing our software gaps helped specify how Paycor could help with our issues.

Pros

Reliable
Transparent
Includes Product Enhancements
Helps Innovate

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

79 Likeliness to Recommend

1 Since last award

90 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+62 Net Emotional Footprint

How much do users love Paycor?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Applicant Tracking Systems - Enterprise

Payroll

Pre-Employment Testing

Paycor Reviews

Raghu S.

Good product but support can be better

Likeliness to Recommend

Pros

Hely P.

Talent Acq. feature are more delightful

Likeliness to Recommend

Pros

Sheree K.

Customization Options Great for our Org!

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

2
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Feature Ratings

Employee Record

Talent Acquisition

Compensation Planning & Forecasting

Payroll Administration

Document Management (DMS) Capabilities

Position Management

Time and Attendance

Talent Management

Self-Service Applicant Portal

Workforce Planning

Scheduling

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support