Paycor Logo
Paycor Logo
Paycor

Paycor

Composite Score
7.2 /10
CX Score
6.8 /10

What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Payroll category

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

89 Plan to Renew

70 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
54%
Negotiation and Contract:
34%
Conflict Resolution:
49%
Strategy & Innovation:
49%
Service Experience:
47%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+48 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

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14% Negative
24% Neutral
62% Positive

Pros

  • Respectful
  • Reliable
  • Friendly Negotiation
  • Security Protects

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor's Interest First

Feature Ratings

Average 77

Direct Deposit

86

Self Service Portal

78

Accounting Systems Interface

78

Tax Form Preparation

77

HR Systems Interface

76

Compensation Management

75

Retirement Plan Tracking

75

Taxation Deduction

74

Time and Attendance

74

Benefits Calculation

73

Vacation and Leave Tracking

73

Vendor Capability Ratings

Average 68

Breadth of Features

72

Usability and Intuitiveness

72

Ease of Data Integration

72

Ease of IT Administration

71

Business Value Created

70

Availability and Quality of Training

69

Quality of Features

68

Product Strategy and Rate of Improvement

67

Ease of Implementation

67

Ease of Customization

65

Vendor Support

57

Paycor Reviews

Stephanie W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product with helpful updates

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

Paycor constantly updates to keep up with trends and fixes any bugs it has with the software

What is your favorite aspect of this product?

It is modern, efficient, and keeps you up to date on the latest developments with payroll taxes and laws.

What do you dislike most about this product?

It can be pricey

What recommendations would you give to someone considering this product?

Don't be afraid to reach out for help. Also, there are many tutorials available to help you ease the transition from one item to another or useful tools to understand the latest developments

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Scott J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Good product. Intuitive. Still growing/innovating.

Likeliness to Recommend

9 /10

What differentiates Paycor from other similar products?

I feel like I have ownership of my payroll and its process. Paycor provides the platform and the support to accomplish what I need to accomplish with each run.

What is your favorite aspect of this product?

Intuitive to use for the common end user. Mobile friendly.

What do you dislike most about this product?

I know they are continually working toward improving the product and there are things around the bend, but right now I feel like the time piece could be a little more friendly for end users and PTO visibility would be helpful for our organization (since we're a matrixed org, people need to see who is off).

What recommendations would you give to someone considering this product?

Make sure you have goals set for what you want to accomplish for your business and the people who work there. I believe all products in this area have quirks to them. Base your decision on what you want to accomplish and you'll be more satisfied. Make a list of "must have's", "negotiable", and then "?" for those features you learn about that you didn't know you wanted. Look at several vendors and refine your lists to make the best decision for your organization.

Pros

  • Friendly Negotiation
  • Caring
  • Respectful
  • Client's Interest First

Cons

  • Charges for Enhancements
  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Always improving.

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Cons

  • Less Effective Service
  • Less Efficient Service
  • Less Caring

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