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Paycor Logo
Paycor

Paycor

Composite Score
7.3 /10
CX Score
7.0 /10
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Category
Paycor
7.3 /10

What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Applicant Tracking Systems - Enterprise category

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
60%
Negotiation and Contract:
47%
Conflict Resolution:
56%
Strategy & Innovation:
61%
Service Experience:
56%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

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9% Negative
23% Neutral
68% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Unique Features
  • Includes Product Enhancements

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor's Interest First

Feature Ratings

Average 81

Candidate Application Process

88

Employee Referrals

86

Customized Job Postings

85

Candidate Experience Surveys

84

Mobile

80

Analytics and Reporting

79

Onboarding and Training

78

AI Capabilities

76

User Permissions

76

Integration APIs

74

Vendor Capability Ratings

Average 75

Breadth of Features

82

Usability and Intuitiveness

79

Business Value Created

78

Quality of Features

78

Ease of Data Integration

77

Ease of IT Administration

77

Availability and Quality of Training

76

Ease of Implementation

75

Ease of Customization

73

Product Strategy and Rate of Improvement

70

Vendor Support

66

Paycor Reviews

Stephanie W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, very efficient

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

IT's user friendly and stays up to date with the latest trends in technology and software

What is your favorite aspect of this product?

It's so user friendly and easy to train others to use, Also, employee usage of this is amazing. It's very efficient to use the app for employees to have self-service.

What do you dislike most about this product?

The cost is a little pricey, but it is better service than the competition.

What recommendations would you give to someone considering this product?

Use the tutorials. They will help make things efficient and transition you into the product a lot easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel L.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product - service often leaves you wanting

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

Vast training platform

What is your favorite aspect of this product?

The training really makes you feel comfortable with the product

What do you dislike most about this product?

We've had 5 Customer Success Managers in 2 years-hard to build rapport/relationships. Also, hard to get consistency in getting problems resolved

What recommendations would you give to someone considering this product?

Great product overall. Platform is easy to use. Paycor is working on improving service, but it is often still sub par

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Paycor is our ally in human resources

Likeliness to Recommend

9 /10

What differentiates Paycor from other similar products?

Paycor has a simple to use system that allows you to enter new employees and track their personal, contact and work information. very simple and optimized for the purpose of human resources management. And an even simpler feature for new employees through the hiring system and management assistance. The admin login is an extraordinary utility for each department, as it enables me to give certain access to each level of worker, so I ensure that all important information is being tracked.

What is your favorite aspect of this product?

The periodic display and monitoring of how Paycor is complied with makes HR life enormously more comfortable. I find myself significantly more planned and prepared to meet quarterly and annual deadlines. The incorporation of Paycor's time and attendance system into its mobile app allows me to address employee questions quickly, while giving them the opportunity to find the information within their own mobile app for their account.

What do you dislike most about this product?

We need more web-based training accessible to those who want to understand Paycor's capability for new managers. Sending our admin department to onsite lessons can be tricky. I would love to see the incorporation of reliability into Paycor, as well as the compliance log that is readily available from our Paycor account.

What recommendations would you give to someone considering this product?

Paycor is in use at the moment globally. It slides in queries and updates from workers about their personal and work information, hours, vacations, attendance points and enables a smooth general conversation between areas. The employee database functions as a one-stop shop for employee information and ensures that requirements are met when needed.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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