Paycor Customer Reviews 2024

Paycor

Composite Score

7.5 /10

CX Score

7.3 /10

63 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

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Awards & Recognition

Paycor won the following awards in the Human Capital Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

89 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

12% Negative

24% Neutral

64% Positive

Pros

Respectful
Performance Enhancing
Enables Productivity
Continually Improving Product

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Average 72

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Applicant Tracking Systems - Enterprise

Score 7.5

View Paycor in this category (opens in a new tab)

Payroll

Score 7.2

View Paycor in this category (opens in a new tab)

Pre-Employment Testing

Score 7.0

View Paycor in this category (opens in a new tab)

Paycor Reviews

Lana M.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Simple, streamlined payroll app.

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

Paycor's strength, I believe, is its straightforward design that is easy for users to navigate. It's very easy to use the Paycor app and check important information regarding payroll, which is what I use it for the most. I'm personally not familiar with that many other payroll apps, so I can't say what distinguishes it from other platforms, but in my opinion, Paycor does its job very well.

What is your favorite aspect of this product?

Ease of use--very straightforward and user-friendly.

What do you dislike most about this product?

Nothing--it works well and achieves its purpose for the end user.

What recommendations would you give to someone considering this product?

Give it strong consideration, because your end users (employees) will probably like it very much.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Stephanie B.

Role: Industry Specific Role
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use, cost effective!

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

The biggest thing for us is having so many functions under one "roof" - as in not having a system for benefits, and another system for time entry, and another system for running checks. It all marries together.

What is your favorite aspect of this product?

What do you dislike most about this product?

I dislike how many clicks it takes to get to a simple screen/task, and I do not like how slow and glitchy the app acts at times. Especially during time approval days.

What recommendations would you give to someone considering this product?

I'm a minimalist which isn't super common, especially in higher education. So, my recommendation is having less clicks to get to the "point" of something, specifically approving time.

Pros

Performance Enhancing
Unique Features
Effective Service
Inspires Innovation

Rachel B.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Good value but customer service disappoints

Likeliness to Recommend

7 /10

What differentiates Paycor from other similar products?

Continual innovation Involvement of customers Recruiting tool is fantastic

What is your favorite aspect of this product?

I love the recruiting tool. It is by far our favorite. Great ease of use.

What do you dislike most about this product?

Customer service is lacking. They’ve tried to push too much onto the customer during the past 10 years. They also take too long to resolve too many cases.

What recommendations would you give to someone considering this product?

It’s good for the price but understand there will be frustrations

Pros

Performance Enhancing
Enables Productivity
Unique Features
Respectful

Cons

Less Effective Service
Vendor Friendly Policies
Less Efficient Service

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

78 Likeliness to Recommend

89 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love Paycor?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Applicant Tracking Systems - Enterprise

Payroll

Pre-Employment Testing

Paycor Reviews

Lana M.

Simple, streamlined payroll app.

Likeliness to Recommend

Pros

Stephanie B.

Easy to use, cost effective!

Likeliness to Recommend

Pros

Rachel B.

Good value but customer service disappoints

Likeliness to Recommend

Pros

Cons

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1
Since last award

1
Since last award

Feature Ratings

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support