Paycor Customer Reviews 2024

Paycor

Composite Score

7.5 /10

CX Score

7.3 /10

63 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Human Capital Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

89 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

12% Negative

24% Neutral

64% Positive

Pros

Respectful
Performance Enhancing
Enables Productivity
Continually Improving Product

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Average 72

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Applicant Tracking Systems - Enterprise

Score 7.5

View Paycor in this category (opens in a new tab)

Payroll

Score 7.2

View Paycor in this category (opens in a new tab)

Pre-Employment Testing

Score 7.0

View Paycor in this category (opens in a new tab)

Paycor Reviews

Bob B.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Lost my Employee Retention Tax Credit

Likeliness to Recommend

5 /10

What differentiates Paycor from other similar products?

It seems to be similar to others.

What is your favorite aspect of this product?

It worked fine and was easy to use.

What do you dislike most about this product?

It was more expensive than Paychex or ADP.

What recommendations would you give to someone considering this product?

Be sure to follow up. They lost my Employee Retention Tax Credit and never submitted it. This cost us a lot of money. We just kept waiting and waiting until we called the IRS who told us they never received anything for our company.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Samkit B.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Efficient HR and payroll solution

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

Paycor stands out with industry-specific solutions, personalized support, scalability, extensive integrations, and robust compliance and reporting features.

What is your favorite aspect of this product?

I am deligthed by Paycor for its user-friendly interface and efficient payroll processing.

What do you dislike most about this product?

As a user, I dislike that Paycor's reporting features could be more customizable, and there have been occasional delays in receiving updates or resolving software issues.

What recommendations would you give to someone considering this product?

I recommend considering Paycor for its efficient HR and payroll solutions. Ensure it meets your industry needs and evaluate customer support responsiveness before finalizing your decision.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Caring

Rashi C.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

It is a decent product to manage workforce.

Likeliness to Recommend

7 /10

What differentiates Paycor from other similar products?

It is easy to use and very intuitive. application.. Basis functionalities are covered. There is no need to train employees on how to use the system. I recommend this product for HCM , for midsize organization to manage their HR workforce, time and absence and payroll needs. There are many other good products in the market but when we look at price this is very affordable as compared to others.. There are few issues but the tech support is fairly good to address and resolve them in time. The integration with outside system was little bit difficult but it may depend on the scenario and system that we are using. Overall good and affordable.

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

difficult integration

What recommendations would you give to someone considering this product?

Good implementation

Pros

Enables Productivity
Trustworthy
Effective Service
Caring

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

78 Likeliness to Recommend

89 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love Paycor?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Applicant Tracking Systems - Enterprise

Payroll

Pre-Employment Testing

Paycor Reviews

Bob B.

Lost my Employee Retention Tax Credit

Likeliness to Recommend

Pros

Cons

Samkit B.

Efficient HR and payroll solution

Likeliness to Recommend

Pros

Rashi C.

It is a decent product to manage workforce.

Likeliness to Recommend

Pros

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1
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Feature Ratings

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support